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Bedford Audi

3.3 (12 reviews)

Part of the Vindis Group, a family run dealer group of 18 centres across the East Anglia region.

Bedford Audi

"Founded in 1960, The Vindis Group is a family business that has grown by delivering both a professional and personal service. We operate in 18 main dealer environments, and have Audi, Volkswagen, Skoda, Bentley, Ducati and Seat within our portfolio. We are dedicated to delivering a purchase experience that sets us apart from other vehicle retailers. We recognise that you always have a choice therefore we need to deliver outstanding customer service based on a close understanding of your wants and needs. In order to deliver outstanding customer service time after time, we like to do things a little differently. We intend to find solutions for you, rather than ‘Sell to you’ and offer an approach which is consultative rather than aggressive. We look forward to welcoming you to our dealerships very soon."

Services offered

  • Used Vehicle Sales

Used cars (52)

View more

Customer Rating

3.3 out of 5

Rating breakdown

  • AutoTrader
    3.3(12 reviews)
Had an experience with this dealer?

Customer Reviews (12)

  • Used Audi A4 Avant purchase from Bedford Audi

    By Mike H on 13 Mar 18 | VERIFIED PURCHASE

    Nice welcoming friendly personal service. The condition of the car was perfect and as brand new even though it had done 44,000 miles! Exactly as describe in the advert in AutoTrader

    Reply from Bedford Audi

    on 18 Mar 18

    Morning Mike, Thanks for your feedback, we really appreciate it here at Bedford Audi. I hope the car serves you well for many years to come but if you need anything please don't hesitate to get in touch!

  • Terrible Customer Service

    By Joshua R on 24 Oct 18

    Terrible customer service wasted 2hrs of my time and they argued with me over a potential safety issue and £100 without even inspecting the car have had to get Audi UK involved. Manager basically said he didn't want to help me as I didn't buy the car from their group. Really not what I would expect from a premium brand !

  • Excellent service from ‘top draw’ staff.

    By Jonathan G on 23 Jul 18

    I’ve just struck a deal to purchase an Audi S5 Cabriolet. Lovely model of car, superbly presented and described by Bedford Audi. The key thing was the excellent staff, several of whom were involved, as the deal involved a trade-in of my current car (another Audi). The overall service provided by Bedford Audi was first class, I would highly recommend them.

    Reply from Bedford Audi

    on 25 Aug 18

    Hi Jonathan! Thanks for your positive feedback, we really appreciate it here at Bedford Audi. I hope the car serves you well for many years to come but if you need anything please don't hesitate to get in touch!

  • Best experience I've ever had

    By Abdul R on 30 Jan 18

    The experience of buying a car from here has been an excellent one. From test driving it, to deciding on a payment plan, I was put at ease throughout the entire process. The salesman was exceptional. I really appreciated his friendly and bubbly approach. Due to this, the whole buying experience was amazing.

    Reply from Bedford Audi

    on 12 Mar 18

    Hi Abdul, Thank you so much for your kind words, we do really appreciate your business here at Bedford Audi.

  • Impeccable

    By Daniel R on 19 Dec 17

    Our (used) car buying experience was excellent. We were attended to immediately with a sales representative who was generous with his time and was careful to go into depth with all relevant details until we were comfortable with our choice.

    Reply from Bedford Audi

    on 12 Mar 18

    Hi Daniel, Thank you so much for your kind words, we do really appreciate your business here at Bedford Audi.