Customer Reviews (4)
Happy Thruxton Owner
From the minute I walked into the shop and during the time I was there the staff were very welcoming and very friendly and very helpful. I found it a very cheerful atmosphere. I did not buy the bike on my first visit but went back the next day and found things just as pleasant as it was the previous day and once again was made to feel very welcome and I was giving plenty of time in my decision making with no pressures being applied, as i have found in other bike shops i have been in. Apart for praising the quality of the staff in the shop, I have to make mention of the very helpful and friendly van driver who delivered the bike to me and got to say he was a good advertisement for the company in the way he conducted himself. He was very friendly, and we also had a bit of fun & banter while he was here, so very much felt i was getting a very personal service all round. He also arrived at the time he said he would so there was no waiting around. All together I was very well satisfied.
Good seller - no problems so far The only hiccup was delivery date was told to me at 11pm the night before - which was very short notice
Helpful staff and very knowledgable. The salesman kept me updated regarding my purchase and when my bike was ready for collection, he went over everything with me and followed up with an email, which I think is great customer service. I have always found the staff to be very helpful whether it’s sales, parts or the clothing team.
Great all round experience from start to finish. Purchased at distance and nothing was problem