An account manager answering a customers enquiry.

Auto Trader Connect - Enquiry Management

Seamlessly receive and manage Auto Trader enquiries in your own systems, centralising enquiry management to deliver the fastest most efficient customer experience

All leads to one place

All leads to one place

In a world where consumers want to complete more of the buying journey online, fast and effective enquiry management is critical to driving better conversion. You can now seamlessly access Auto Trader enquiries in your own systems, simplifying the lead management process to enable a faster response and better reporting.

Getting better at conversion

Optimise lead management to drive more sales and improved reporting.

Increase efficiency

Increase efficiency by centralising enquires into a single application.

Managing leads within a single system or application saves time and reduces the likelihood of missed sales and opportunities.

Improve conversion

Respond to leads faster and deliver a better customer experience.

Process efficiency is key when it comes to converting leads, and that's made easier when there's one process, rather than multiple.

Streamline user experience

Update the lead status, filter and report on leads more effectively.

Better visibility and reporting allows you to improve lead management by prioritising the sources or types of leads that convert best.

How retailers are using this service

Get started with Enquiry Management

This service is chargeable as an add-on to core advertising packages.

To find out if your technology partner has a live integration with this module speak to your Auto Trader Account Manager or your technology partner directly. Alternatively fill out the form below.

How to integrate

It's likely that your technology partner will manage this integration on your behalf.

For partners or retailers wishing to manage a direct integration, you should integrate the API's listed below.

Leads API

View and manage consumer enquiries

View Developer Documentation

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