Bike Reviews & More

Coronavirus advice for bike buyers

Share
Can I buy a bike right now?
Yes, you can find and buy your next bike from home with Auto Trader Bikes by arranging Home Delivery or a Click and Collect service from dealerships near you. Depending on where you live, you may also be able to visit a dealership to buy a bike (more on this below).
How to buy a bike online
We’ve introduced new features to all Auto Trader Bikes adverts, each of which will help you do more of your research and bike buying from home.

These features are highlighted on the ads themselves and show the ways retailers are helping keep you safe, observe social distancing, and keep bike buying easy during the lockdown.
Home Delivery
Vehicles advertised with ‘Home Delivery’ mean you can get it delivered to your address - no need to leave the house!

If a dealership offers Home Delivery, you can also see this on their adverts. Note that some dealerships may offer this service for free, others may charge an additional fee.

Click here to search for bikes which can be delivered to you.
Click and Collect
Some dealerships may also offer Click and Collect services. Whether this is available will depend on the guidance in your region.

If a dealership offers Click and Collect services, you can see this on their adverts. Contact the dealership, using the contact details provided on Auto Trader adverts, to arrange this.
Live Video Viewing
The Live Video Viewing icon on a bike advert will show you whether the retailer can offer you this service.

Live Video Viewing can be arranged directly with the retailer. These virtual vehicle walkarounds go some way to replace a forecourt visit and give you time to ask any questions, just like they would in person.
Are bike dealerships open to the public?
Dealerships in England will be allowed to re-open in all three tiers from 2 December 2020. Social distancing and sanitisation measures will likely resume once they have re-opened.

Different rules apply in different parts of the UK, with dealerships in Scotland and Wales operating under tiered local restrictions. In Northern Ireland, dealerships will be closing for two weeks from Friday 27 November 2020. Click and collect will be permitted on an appointment-only basis with maximum mitigations in place during this time. During this period, many dealers across the UK will continue to offer home delivery and click and collect options, so you can still buy the bike that is right for you.

We’re keeping an eye on any changes to the above and updating each time we have new government guidance so check back in whenever you need to know what’s possible with bike buying during this time.
When they are open, what are dealerships doing to help you feel safe when buying a bike?
When dealerships are permitted to open (once their government allows them to and they have social distancing and sanitisation measures in place), we’re helping them show via their adverts on Auto Trader Bikes the measures they may be taking to make it easier for customers to visit showrooms and forecourts.

Retailers across the UK are determined to keep you safe and healthy throughout the bike buying process, so this dedicated space in each ad will highlight the measures they’ve adopted. Such measures may include:
  • Operating by appointment only (to make an appointment on use the email, call or chat buttons on the ad).
  • Click and collect services, allowing you to stay safe while picking up your bike yourself.
  • Adhering to two metres social distancing on forecourts.
  • Complete sanitisation of vehicles.
  • Using staff personal protection equipment (PPE), sneeze screens and other health and safety measures.
  • Making PPE and hand sanitisers available to customers.
Can I still sell my bike right now?
You can still list your old bike on Auto Trader. You can create your advert and upload your bike in just three steps and there are still millions of prospective bike buyers who visit the site every month.

Please remember to clean and disinfect your bike if you are selling it. Whilst there are no guarantees it will remove of all risks, it’s a sensible step to take and shows you are being responsible.

Looking after each other at this time is essential, so if you can’t disinfect your bike properly, consider delaying listing it until you can.
Frequently asked questions:
1. Can I ride my motorbike durning lockdown?
In England you are allowed to leave the house and ride your motorbike for the following:

- Travelling to work where this cannot be done from home
- Travelling to education and for caring responsibilities
- Hospital, GP and other medical appointments or visits where you have had an accident or are concerned about your health
- Visiting venues that are open, including essential retail
- Exercise, if you need to make a short journey to do so

If you want to ride your motorbike for leisure purposes, the government guidance for England is that you should not leave or be outside of the place where they are living without a reasonable excuse.

In Wales and Scotland the rules are different depending on where you live. Please check the government guidance for For advice relating to the UK’s response in any other areas, please visit the government guidanceWales here or Scotland hereYou should avoid entering England unless you have a ‘reasonable excuse.’
2. Can I do a CBT test?
Following the recent announcement by the Driver and Vehicle Standards Agency (DVSA) and the UK government, motorcycle training in England has been ordered to stop for everyone (including key workers & delivery drivers) during the lockdown period from 5th November - 2nd December.

If you have an existing test booked, please contact the training provider to reschedule.

CBT in England are available to book online now for dates from December 2nd via RideTo here.

Driving tests are suspended in Wales. They’ll start again on Monday 9 November 2020, you can currently book them in for dates after the 9th via RideTo here.

Driving tests are currently taking place in Scotland.

The Driver and Vehicle Standards Agency (DVSA) will contact you if your test is affected by local restrictions and tell you what you need to do.

For the most up to date guidance please visit the DVLA website here..
3. What do I do if my CBT runs out in lockdown?
As it stands, there is no grace period if you are not allowed to do training at the moment and your CBT runs out. This means you will no longer be able to ride your bike during the period where you are not covered by your CBT.

We would advise booking on to a CBT course at the nearest opportunity. CBT in England are available to book online now from December 2nd via RideTo here.
3. Will my bike battery die if I don't ride my bike?
There’s a chance your bike battery will go flat if you don’t use it often. The average bike battery will die after 2–4 months if left in the garage. Newer batteries can last a little longer (3–5 months).

Letting your bike’s battery-run flat can cause permanent damage, as your battery loses some of its ability to charge fully. If you can’t get out to charge the battery, try using a battery charger to stop it from going completely flat if you need to leave it for a long time.
5. What happens if my bike lease contract is due to expire/start while I’m self-isolating?
As with most business sectors, the answer is likely to vary from company to company. Contact your lease provider, who should be able to arrange a solution with you.
6. What do I do if my bike breaks down?
Breakdown services are available, but it’s important to remember they’re having to adapt and so response times may vary.

When we spoke the AA, they said they’d still attend to customers having problem on the road. The AA recently updated their app and have briefed telephone-based customer service staff, to help identify anyone who has a problem who has coronavirus symptoms or is in self-isolation. This should reduce the risk of exposure for both customers and their staff.

The AA CEO Simon Breakwell has explained that they’ve “already taken a range of steps to maintain our service to you, but you may experience a longer wait than usual when contacting us on the telephone while the COVID-19 situation continues.”
7. Can I do a CBT test?
This depends on whether you have symptoms of COVID-19 coronavirus or not, please check the NHS website.

The NHS is advising that people with no symptoms, should still practice ‘social distancing’.

In this situation, use self-service pumps (lots of supermarket filling stations have these) and use disposable gloves when handling the pump and paying, pay by contactless where possible. When you fill-up, avoid any human contact.

There are now app-based payment systems (e.g. Shell’s Fill Up & Go) which allow you to pay for your fuel on your phone. If you use an app, wash, and or disinfect your hands afterwards.

If you have symptoms or have been in contact with someone with coronavirus, follow NHS advice and self-isolate.
4. What happens if I struggle to make my monthly finance payments due to losses incurred by the coronavirus?
Your finance company will likely have a team within their customer services division, which you can speak to if you are experiencing financial difficulties. Ring them to discuss your situation.

Not all finance providers will have the ability to offer payment holidays, so you may need to assess what other household debts you have to look at all your options.

For independent advice on finance contracts, contact Citizens Advice, or, for general financial concerns, you can try the Money Advice Service, who are independent and can provide web chat services and more.
2. I was due to attend a speed awareness course, what should I do?
Drivers can attended digital speed awareness courses. Check the National Driver Offender Retraining Scheme (NDORS) website for the latest information.
Where can I find more information?
This article aims to help answer the key questions on how motorbike riders are being affected as coronavirus lockdown continues. We will endeavor to keep this article up to date as more information is released.

For medical advice please make sure you visit the NHS website.

For advice relating to the UK’s response in any other areas, please visit the UK Government’s website.

To keep up to date with all our latest content, or ask us a question, visit our social channels — Facebook, Instagram, TikTok, Twitter and YouTube.