Mercedes-Benz C Class
New from £42,640
Is the Mercedes-Benz C Class Saloon a good car?
Read our expert review
Words by: Erin Baker
"The ubiquitous Mercedes-Benz C-Class has suffered from its global popularity somewhat over the years, gaining an image as a holiday taxi, and losing ground in the desirability stakes in the UK to the BMW 3 Series and Audi A4 while the Jaguar XE and Alfa Romeo Giulia satisfy saloon buyers craving a genuinely sporty drive. The new C-Class, however, is in a league of its own, packed with excellent tech and design, and running on a decent range of engines."
Read the review by category
Running costs for a Mercedes-Benz C Class
4/5
Mercedes cars come with a high price tag reflecting their premium nature. Ownership costs will vary depending on what engine you choose - there are two diesels and two petrols, and a choice of plug-in or mild hybrids. We tested the higher C300d diesel, a mild hybrid, for a week and got excellent fuel economy - 55mpg without trying. It was in the highest AMG Line Premium Plus trim, which pushed the price above £50,000, but for that money you get an awful lot of car in terms of space, comfort, acceleration, class-leading technology (via a massive touch-screen) and fuel economy. Just watch the insurance and VED/’road tax’ costs as you go up the engine/power range. But, rest assured, a top-level C-class will be all the Mercedes you need.
Reliability of a Mercedes-Benz C Class
4/5
The C-Class is a perennial top performer in owner satisfaction surveys, outclassing the Mercedes brand which normally hovers mid- to low-table in industry indexes such as JD Power. Warranty Direct also puts the C-Class higher than average for time spent off the road and repair costs. Credit is due, though, to the unlimited mileage offered on the three-year warranty. We don’t expect the new C-Class to perform any differently to its predecessors, and that fantastic infotainment system has been in other models for over a year now, so, while software glitches on touch-screens are common, we haven’t heard of many reports for Mercedes’ MBUX one.
Safety for a Mercedes-Benz C Class
4/5
Most premium cars now come with a raft of safety aids on board, making it hard to award notable point differences here. The C-Class comes with blind-spot assistance as standard, which isn’t the case for some of its competitors. It remains one of the first, and best safety devices fitted on cars, alerting you if a vehicle is passing by you, preventing collisions. There’s also the usual active lane-keep assist to pull you back over if you stray across lanes but, as with all cars, this is too sensitive and is better disabled, as is active brake assist which is also too sensitive in identifying possible forward collisions and pre-tensing the seat belts, pinging and waving at you and – ultimately - grabbing the brakes on your behalf. In another Mercedes last year, this nearly caused a huge collision. But if you want it all, it’s there for the taking. You also get variable cruise control and our car came with the parking package, which includes a 360-degree camera.
How comfortable is the Mercedes-Benz C Class
5/5
Mercedes’ interiors used to languish at the bottom of the German Three, with old-fashioned gathered leather on the doors, glossy wood, poor graphics on fiddly displays and an air of faded glory. No longer. The brand has been rocketed into the 21st century and has shot over the heads of its competitors in the process. Our test car came with a stunning mix of tan and black leather inserts on the seats, all tightly stitched, and a pretty, light-silver carbon-fibre effect on the dash. The ambient lighting is second-to-none, with a wide range of colours to choose from around the vents, doors, footwells and dash. The Comfort setting offers heated and supported seats in a variety of electronically controlled positions. The new C-Class has more elbow and knee space, and rear passengers get a bit more headroom, too. All in all, it feels like an E-Class and, dare we say it, not too far off an S-Class in the highest AMG Premium Plus trim.
Features of the Mercedes-Benz C Class
5/5
Mercedes used to lag behind the smart set-ups inside BMW and Audi models, but it has suddenly overtaken them with the new generation of cars and, dare we say it, the Mercedes touch-screen is a step up from that of Tesla which, until now, has held the wow factor with its huge tablet. Mercedes’ screen is huge but, unlike Tesla’s, it is angled upwards towards occupants and floats against the dash. Importantly, functions such as the windscreen wipers and lights are still operated by buttons, which strikes us as preferable to Tesla’s insistence on having everything on the screen. Standard features on all versions include wireless smartphone integration (big tick), heated seats (generous), wireless phone charging (big tick again), rear-view camera and that all-important blind-spot monitor. On top of all that, the sat-nav is super clear and informative and you can scroll across a curved gallery of DAB radio stations or phone music. Options include a crystal-clear head-up display containing lots of information, music streaming and augmented-reality sat-nav directions which use a camera at the front of the car to put the directions on the road ahead of you.
Power for a Mercedes-Benz C Class
5/5
We had the 300d, a 2.0-litre, diesel mild hybrid, on test for a week, and were astounded by its frugality and performance. The 265 horsepower available feels like far more, with plenty of surge on overtake, and yet it returned 50-55mpg even with a heavy right foot. You can also choose a C200, C300 (both petrol) or C220 diesel, and there are plug-in hybrids available. The C-Class feels like a luxurious proposition to drive or be driven in, with no sense that you are in the entry-level saloon of the range. That wasn’t necessarily true of this car’s predecessors, but Mercedes has found its way again, with truly premium interiors, great tech and handsome styling. We’re back on board.
Lease deals
These deals are based on terms of 8,000 miles, for a 36 month lease with a 6 months initial payment.
No items
Standard equipment
Expect the following equipment on your Mercedes-Benz C Class Saloon. This may vary between trim levels.
Other vehicles in the C Class family
Related articles and reviews
Video: Mercedes-AMG C63 S E
F1 tech and an incredible 680 horsepower in a family estate car? Brace yourself for the new Mercedes-AMG C63 S E plug-in hybrid
Mercedes-AMG C43 Estate: Video
When even Mercedes-AMG embraces engine downsizing you know the world is changing, but is it for the better? Rory Reid drives the new C43 Estate to find out!
Mercedes-Benz C Class Saloon (2021 - ) review
All-new Mercedes-Benz C-Class draws down tech, luxury and a sense of refinement from its big brothers
Mercedes-Benz C Class Saloon (2018 - 2021) review
The Mercedes-Benz C-Class is the German premium brand’s biggest seller. Find out why – and whether it’s the right car for you – with this review from Auto Trader’s experts
Your questions answered
Monthly rentals ('payments') are not an offer of credit. Payments are based on offers available today which may be withdrawn or varied at any time in the future without notice.
Contract Hire ('Leasing') is subject to status and approval and is only available to UK residents aged 18 and over. Vehicle must be returned with no more than fair wear and tear to avoid further charges. You will not own the vehicle. Excess mileage charges and return conditions apply.
Auto Trader Limited (Firm Reference Number: 735711) is a credit broker and not a lender. Auto Trader Limited introduces you to Autorama UK Ltd (Trading as Autotrader leasing), which acts as a credit broker in its own right. Autorama UK Ltd, Maylands Avenue, Hemel Hempstead, HP2 7DE (Firm Reference Number: 630748) may go on to introduce you to one of a limited number of funders. Autorama UK Ltd will typically receive a commission or other benefits from the funder as a result of this introduction.
Autorama UK Ltd is an Auto Trader Group Plc company.
Vehicles are subject to availability and may vary from images shown.