We have been made aware of fraudulent calls from withheld numbers purporting to be Auto Trader offering a refund and asking for card details. Never give out your personal details on an unsolicited call. Auto Trader will never ask for these details or call from a withheld number.
Staying safe on Auto Trader
Buying or selling a car should be a pleasant, hassle-free experience‚ and at Auto Trader we do everything we can to make sure that's the case. Our handy hints and tips will ensure you stay safe online, whether you're buying or selling a car.
Never send money for a vehicle you haven’t seen
See and check the vehicle and documents before handing over any money.
Emails and texts from Auto Trader
We will never ask you to login to your Auto Trader account via email or SMS. Only enter your login details when you see a padlock and Auto Trader Ltd in the address bar before the website address.
Paying for your vehicle
We don’t offer or recommend any payment or shipping services and we don’t own, buy or sell any of the vehicles on the website.
Spotted an issue
Seen something we should know about? Use the link or number below to contact us
No matter whether you're buying or selling, a smooth payment is the best way to end a successful transaction. Here, we explain how to take the risk out of making or receiving a payment using the main options that are available. Whichever method you choose, though, never send money for a vehicle you haven't seen.Advice
If you're contacted by a company promising to buy your car or claiming to have buyers ready and waiting, beware. These are usually scams, and some even use the Auto Trader name to appear legitimateAdvice