New Security AnnouncementFriday 23 September 2016 How to stay safe on Auto Trader

Read our top tips and advice about buying and selling vehicles on Auto Trader. If you receive a call or text from someone claiming to be from Auto Trader asking for your Two Factor Verification Code, please do not disclose it. Auto Trader or any other third party will NEVER contact you by phone, text or email asking for your code.

Staying safe on Auto Trader

Buying or selling a car should be a pleasant, hassle-free experience‚ and at Auto Trader we do everything we can to make sure that's the case. Our handy hints and tips will ensure you stay safe online, whether you're buying or selling a car.

Never send money for a vehicle you haven’t seen

See and check the vehicle and documents before handing over any money.

Emails and texts from Auto Trader

We will never ask you to login to your Auto Trader account via email or SMS. Only enter your login details when you see a padlock and Auto Trader Ltd in the address bar before the website address.

Paying for your vehicle

We don’t offer or recommend any payment or shipping services and we don’t own, buy or sell any of the vehicles on the website.

Spotted an issue

Seen something we should know about? Use the link or number below to contact us

Email us 0330 303 9001
Advice

Top tips to stay safe online

Buying a vehicle can be a safe and straightforward process, as long as you take these few simple steps to protect yourself
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How to spot and avoid potential scams

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How to ensure your payment is made safely

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Why you should know who your buyer is

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Tips on selling a used car safely

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