New Security AnnouncementWednesday 18 January 2017 Tips for selling safely

Take the buyer's contact details when arranging for them to come and view/test drive the car - name, address and land line phone number. A genuine buyer will be happy to do so and will understand if you call back to confirm arrangements and check the number given. Don’t leave them alone with the car and make sure you accompany them on a test drive. Hang on to the keys if you change seats, for example. Insist that the buyer comes to see the car at your home address - a genuine buyer will be happy to do so. Sometimes thieves pose as potential buyers, so stay sharp, and beware of scammers posing as remote buyers keen to pay the full amount if you pay a refundable transport fee. Once you have agreed a price with a buyer, never hand over your keys and paperwork until your bank confirms the full value has cleared into your account. Online bank transfers are the best way to get paid, but you have to provide the buyer with your bank details, which you may not be happy to do. Cash is an alternative, but arrange for the handover to happen at a bank; and if you accept a cheque or banker’s draft, get proof of the buyer’s name and address – just in case you need to chase them up.

Staying safe on Auto Trader

Buying or selling a car should be a pleasant, hassle-free experience‚ and at Auto Trader we do everything we can to make sure that's the case. Our handy hints and tips will ensure you stay safe online, whether you're buying or selling a car.

Never send money for a vehicle you haven’t seen

See and check the vehicle and documents before handing over any money.

Emails and texts from Auto Trader

We will never ask you to login to your Auto Trader account via email or SMS. Only enter your login details when you see a padlock and Auto Trader Ltd in the address bar before the website address.

Paying for your vehicle

We don’t offer or recommend any payment or shipping services and we don’t own, buy or sell any of the vehicles on the website.

Spotted an issue

Seen something we should know about? Use the link or number below to contact us

Email us 0330 303 9001

Top tips to stay safe online

Buying a vehicle can be a safe and straightforward process, as long as you take these few simple steps to protect yourself

How to spot and avoid potential scams

Cybercrime is becoming part and parcel of everyday life, so here we explain the possible problems you may face and how you can protect yourself from the fraudsters

How to ensure your payment is made safely

No matter whether you're buying or selling, a smooth payment is the best way to end a successful transaction. Here, we explain how to take the risk out of making or receiving a payment using the main options that are available. Whichever method you choose, though, never send money for a vehicle you haven't seen.

Why you should know who your buyer is

If you're contacted by a company promising to buy your car or claiming to have buyers ready and waiting, beware. These are usually scams, and some even use the Auto Trader name to appear legitimate

Tips on buying a used car safely

Watch our short film to see Auto Trader's Editor-in-chief Jon Quirk guide you through three top tips that will help ensure that you stay safe when you're buying a used car

Tips on selling a used car safely

Watch our short film to see Auto Trader's Editor-in-chief Jon Quirk guide you through three top tips that will help ensure that you stay safe when you're selling a used car