Safety & Security centre
Buying and selling cars should be easy.
That's why we're dedicated to providing you with the tools you need for a hassle-free experience.
From car history checks and scams to be aware of to our top tips to stay safe online, use our guides to buy and sell a car with confidence.
Queries and concerns
- Think you've received a phishing email?
- Think you've seen a scam?
- Any other queries about safety and security?
Use the links above to contact us or telephone: 0845 071 0487
Top tips to buy a car safely
Buying a car is safe and easy, as long as you follow our quick and simple guide.
Top tips to stay safe online
Buying a car can be a safe and straightforward process, as long as you take these few simple steps to protect yourself.
Avoiding fraudulent sellers
Fraudulent adverts are placed by thieves posing as sellers, often involving a hoax car at a bargain price, a faulty phone number and demands to transfer money abroad. Find out how to avoid fraudulent sellers.
Avoiding fraudulent buyers
Fraudulent buyers are thieves who pose as potential purchasers. Find out how to avoid being caught by scammers with our simple guide.
Fraudulent payments
Buying a car can be a safe and straightforward process, as long as you take these few simple steps to protect yourself.
Car export scams
One of the most common online scams to affect all kinds of internet users is the Advance Fee Fraud, which encourages sellers to transfer “shipping fees” to “buyers” abroad. Find out how to avoid car export scams.
Email and text scams
Don't give out your personal details in an email - and be aware of links in emails which might be fraudulent. Find out everything you need to know about email and text scams.
Illegal cars
If you’re buying a car there’s a risk it could have a hidden past. Find out how to avoid buying a stolen or illegal car.
Useful contacts
There are plenty of organisations which can help you if things go wrong, but if you have an experience – good or bad – let us know at enquiries@autotrader.co.uk.