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Buying a car - your rights

Your rights when you buy a car and what you can do if there's a problem

Advice 6 months ago

How can codes of practice help a car-buyer?

If a dealer won’t look favourably on your complaint, but is a member of a trade body, it can be worth talking to that body, as it may well have a code of conduct and conditions of membership. The body may be able to either help you get your own way or to act as mediators.

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