Imperial Marques Ltd

Customer Rating

5.0 out of 5

Rating breakdown

  • AutoTrader
    5.0(14 reviews)
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Customer Reviews (14)

  • Would highly recommend his outstanding service.

    By Dorian W on 09 Feb | VERIFIED PURCHASE

    We bought our sons first car from Imperial Marques and I have to admit that I haven't been dealt with like this from any other car dealer before. We travelled over 175 miles to buy the car and would do so again. We discovered a slight issue with the car once we got back to Pembrokeshire and Mark rectified the issue straight away. I can't rate my experience with Mark enough, truly a genuine car dealer who delivers on his promises, it's a shame all car dealers aren't like Mark.

    Reply from Imperial Marques Ltd

    on 10 Feb

    Thank you so much for those kind words Dorian. It was my pleasure to get the issue rectified and I always appreciate working with sensible people to acheive the right results. You're a lovely genuine family and I wish Dylan many happy AND safe trips in his new car. Thank you again, Mark.

  • Great service.

    By Stan D on 31 Oct 18 | VERIFIED PURCHASE

    Very helpful and friendly service. Also piece of mind knowing you have a decent warranty.

  • Outstanding service

    By Donna S on 27 Oct 18 | VERIFIED PURCHASE

    Absolutely amazing guy, all the cars on display were in excellent condition the showroom and office was clean, organised and tidy which says a lot about a peraon and business. The service, speed to get the car ready and not forgetting about the friendliness - All I can say is it was impeccable. I can not fault. I highly recommend this trader and would definitely buy again.

    Reply from Imperial Marques Ltd

    on 27 Oct 18

    Thank you so much for your kind review Donna - my doors are always open to lovely people such as Kyle and you. Sandy (my border collie) enjoyed the fuss and attention too. I hope the car serves you well and that the heated seats meet your expectations. Thank you for your custom, much appreciated. Best wishes to you both, Mark

  • Fantastic service

    By Rachael H on 25 Oct 18 | VERIFIED PURCHASE

    Just bought my second Carl from Imperial Marques in as many months. This one for my daughter. A black 3 door BMW 1 series. It was immaculate inside and out and drives like a brand new car. Fantastic service. Would highly recommend this company

    Reply from Imperial Marques Ltd

    on 27 Oct 18

    Thank you so much for the lovely review and more importantly returning for another car. I will let you know the minute I find something suitable for your son too. Always my best, Mark

  • Top service

    By Alison H on 01 Oct 18 | VERIFIED PURCHASE

    Really helpful providing details about the car and its history. The car was immaculate when we picked it up, with thorough paperwork. Top service

    Reply from Imperial Marques Ltd

    on 03 Oct 18

    Thank you Alison - the car looks great outside your lovely home, thanks for sending me the picture. I hope you enjoy and that the weather remains kind in order for you to enjoy the open top experience before the cold weather sets in. Always my best and thank you for returning to us, Mark.