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Trust Skoda Redditch

Rating: 4.3/5(6 reviews)
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Address

  • Washford Drive
  • Redditch
  • Worcestershire
  • B98 0HX

Opening hours

Closed
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
SaturdayClosed
SundayClosed

About us

Trust Group UK is managed by its founders Andrew Hockedy, Managing Director and Nigel White, Finance Director. We sell new Volkswagen and Skoda vehicles through our main franchise Retailer operations along with a wide selection of used cars. We service, repair and MOT cars and provide genuine manufacturers parts. A wealth of previous motor trade experience has helped format processes and controls within each business centred on customers. We call this a ‘customer-centric’ approach which…

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COVID-19 safety measures

  • Appointment only
  • Social distancing measures in place
  • Contactless collection

Our dealership’s all follow the current Covid-19 Government guidelines. We provide hand sanitiser when you arrive at the dealership and around the workplace, we are frequently cleaning and disinfecting objects and surfaces that are touched regularly, we have a one-way traffic system throughout our dealerships also using screens or barriers to separate customers and colleagues from each other.

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Our services

Business

  • Home delivery
  • Live video viewing
  • Click and collect
  • Vehicle health checks
  • Winter vehicle checks
  • Part exchange
  • Finance services
  • Handover specialist
  • Extended warranties
  • Contactless transactions
  • Insurance services

Onsite facilities

  • New vehicle sales
  • Used vehicle sales
  • Parts
  • Servicing
  • Approved Workshop
  • Motability
  • Tyre fitting & repairs

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6 customer reviews

4.3 out of 5
83%
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17%

6 customer reviews

  • Tony T28 Sep 19
    5.0

    VERIFIED PURCHASE

    Excellent from start to finish

    Bought a second hand car from Skoda Redditch from start to finish the whole experience was brilliant from test drive to part exchange the salesman was superb any questions were answered quickly and honestly. On collecting the car I knew that some small repairs were needed which living an hour away from the garage I was allowed to have these carried out locally and reimbursed. An excellent experience and would highly recommended 10 stars.

  • Sam W04 Jun 18
    5.0

    VERIFIED PURCHASE

    Fantastic service.

    All members of staff were very polite and professional, I was offered a drink by all members off staff that saw me and was greeted the minuet I walked through the door.

  • Christopher C03 Jun 19
    1.0

    What a shambles

    What a shambles our first Skoda experience has been ..... Trust Skoda ( Trust Group ) made various blunders through out the 2 months car buying process but worst of all various key staff there confirmed several times in advance and in writing that the brand new top of the range £33k Karoq we ordered would definitely have the Emergency Call safety system we wanted as standard but when we arrived to collect it 2 months later we immediately found it was missing and several more key staff then told us a totally fake story about how the system had now changed to an " invisible system " and when we refused to take delivery of the car they gave us a letter to confirm the system was definitely fitted ...... During the following days when other Skoda dealers confirmed that we had been scammed Trust Group seemed totally unconcerned and refused to supply the correct car .... and even worse Skoda UK seemed totally powerless to get them to do the right thing .... we will never have another Skoda

  • Bill P10 Sep 18
    5.0

    A pleasure to buy from this garage

    I am about to have my second Citigo from them and the service so far has been every bit as friendly, courteous and helpful as the first time. I never felt pressured and they listened to what I wanted not what they might have wanted to sell me.

  • june G09 Jun 18
    5.0

    Worth a visit

    Fantastic staff very helpful & friendly but not pushy.The sales person I dealt with was very knowledgable and new exactley what I required. I am really pleased with my new vehicle. Thanks

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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