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Penton Salisbury Vauxhall & Citroen

Penton Salisbury Vauxhall & Citroen

"Salisbury and South Wiltshire's LARGEST SELECTION of Used Cars. With Penton Motor Group you can be assured by knowing that every one of our cars is HPI checked and undergoes a 112 point safety inspection by manufacturer trained technicians. If you are looking to finance, Penton can tailor flexible finance packages to suit your individual needs, and in many cases beat the bank rates. Furthermore, to get you driving your new car as quickly as possible, every car comes with at least 6 months MOT and 7 days free drive-away insurance."

Customer Rating

3.3 out of 5

Rating breakdown

  • AutoTrader
    3.3(12 reviews)
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Customer Reviews (12)

  • A professional company

    By Raymond T on 28 Aug | VERIFIED PURCHASE

    Everything went very well ,the sales team were most helpful which made it a good day .

  • They will take your money and ignore you after

    By Neofytos F on 02 Aug

    The worst dealership I have ever dealt with. Problems: They advertised that the vehicle price was inclusive of VAT when it wasn't. One of the keys did not work and needed re-programming (a fault found be me, as they didn't check the keys), the window makes a terrible screech when opening (found by me), and I had to fix that myself as they did not even bother replying to my concern. The vehicle was advertised as having 27000 miles, but had 28000 (not the end of the world, but the salesman admitted that the staff used a vehicle for personal use - their own house moves). Advertised vehicle as being a Euro 6 engine, which is paramount to avoiding £12.50 daily charges for driving in central London, and also affects the value of the vehicle. However, the V5 has data missing. Dealing with Citroen to obtain the missing details was like liasing with a circus. After countless correspondence, they have requested £200 from me to get the correct documentation!

  • Marvellous Mercedes

    By Roger H on 09 Mar

    Travelled from Oxford to view and purchase a Mercedes E-Class estate that I had seen on Autotrader. Price was great. Car was almost new in condition despite being 3 years old. Service was brilliant and I got a great price for my BMW in part exchange. Couldn't have asked for any more.

  • After Sales Care Non Existant

    By Neen R on 24 Jun 18

    Purchased 3 year old car with a two issues agreed prior to collection would be fixed. Not fixed on collection so booked in to have them done. On my way to the garage on the date two weeks later I get a voice mail telling me they were not told or aware to order the parts so they can’t fix them. 6 calls later and an email, no one has called me back to rebook it. I even tried to speak to the manager but apparently he was busy. Clearly once a car has been sold, they cease to care. I will not buy from Pentons Salisbury again and never use them for servicing in the future.

  • Volvo V60 Estate Car

    By Gerry W on 16 Jan 18

    Bought a Volvo V60. Love it. Car was immaculate, price was great. They had great patience with how fussy I was. Thanks.

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The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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