Customer Reviews (14)
Good communication from first enquiry to picking up the car. Very friendly sales advisor. Very happy with my new car and would recommend Penton to others.
Excellent service, highly recommended
My sales man was ace, so cheerful, professional, explained everything and made the process so easy, no pushing, no pressure. He fully understood my personal situation and was so kind and even took the time to talk to my son and made me feel part of the car buying process. I can’t rate my experience highly enough, even the after care has been great. Thank you Xx
A professional company
Everything went very well ,the sales team were most helpful which made it a good day .
They will take your money and ignore you after
The worst dealership I have ever dealt with. Problems: They advertised that the vehicle price was inclusive of VAT when it wasn't. One of the keys did not work and needed re-programming (a fault found be me, as they didn't check the keys), the window makes a terrible screech when opening (found by me), and I had to fix that myself as they did not even bother replying to my concern. The vehicle was advertised as having 27000 miles, but had 28000 (not the end of the world, but the salesman admitted that the staff used a vehicle for personal use - their own house moves). Advertised vehicle as being a Euro 6 engine, which is paramount to avoiding £12.50 daily charges for driving in central London, and also affects the value of the vehicle. However, the V5 has data missing. Dealing with Citroen to obtain the missing details was like liasing with a circus. After countless correspondence, they have requested £200 from me to get the correct documentation!
Travelled from Oxford to view and purchase a Mercedes E-Class estate that I had seen on Autotrader. Price was great. Car was almost new in condition despite being 3 years old. Service was brilliant and I got a great price for my BMW in part exchange. Couldn't have asked for any more.