Customer Reviews (3)
Waited 2 days for a call back, went on line and reserved the car I wanted, meantime I am phoning every hour only to be told they will call back. Finally the call come, they said someone has just put a deposit on the car so it was sold not long before I got the call. Very disappointed. Something not right there. This is the worse dealership I have ever dealt with. And I have had a lot of cars. Wouldn’t let me give no stars.
Very Disappointing experience
Firstly, informed that I’m currently unable to test drive due to their insurance policy (and Covid 19 restrictions, of course) Other dealerships ARE allowing test drives, including other Sytner dealers. Secondly, the mileage was understated by 5,000 on their website and auto-trader and some of the spec turned out to be lower too. I received an apology for that, and was told that it was a mistake…fair enough, it happens I suppose…however… subsequently the advert was amended to correct the inaccurate spec, but the inaccurate mileage claim REMAINED for several days later until it was presumably sold to someone else. This suggests to me that someone at Sytner select is happy to misrepresent. How is a new customer supposed to gain trust under these conditions?! Very disappointing, I was very interested in the car and had high hopes from a Sytner dealership
Great product Choice & Excellent Value
From start to finish the Sytner Select Sales Team did everything to make our latest vehicle purchase enjoyable, they made sure they fitted our vehicle requirement to the appropriate vehicle from there extensive stock, and once we has decided on the vehicle for us, they took care of everything from my trade in to the finance arrangements on the New Vehicle, They even went the extra mile on delivery by having a few extra jobs done before delivery to ensure we had the perfect vehicle for us and the family. I would highly recommend Sytner Select Wakefield for your next Used car Purchase as there quality stock and positive attitude towards customer service made our Car buying experience the pleasure it should be.