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Redbeck Car Sales

Customer Rating

4.3 out of 5

Rating breakdown

  • AutoTrader
    4.3(23 reviews)
Had an experience with this dealer?

Customer Reviews (23)

  • Great service!

    By Aimee D on 17 May

    Can’t fault the guys! As a young woman going to buy a car on her own, I felt at ease and comfortable with absolutely no pressure, and if I’m honest the customer service went above and beyond! Even when I came back to them a couple of weeks after buying with a couple of minor fixes, nothing was a problem and they repaired without any question. Would highly recommend! Great service and great price, thank you again guys!

    Reply from Redbeck Car Sales

    on 18 May

    thanks for your review regards redbeck car sales

  • 😃 Happy Costumer 😃

    By Aleksandra M on 08 Nov 18

    Excellent car, very nice staff good quality cars *****

    Reply from Redbeck Car Sales

    on 09 Nov 18

    Thankyou for your review sir

  • Helpful right until you leave their lot.

    By Mark B on 02 Nov 18

    Purchased a Ford Ka from Redbeck & while they were ok at agreeing the deal it all went wrong once the car was collected. Before the purchase we checked the cars MOT history & it had a couple of advisors 1. back box showing signs or corrosion 2. unbalanced rear brakes, so we agreed as part of the purchase to get a full MOT done on it even though the car had 2 mth’s MOT remaining. Collected the car & begun the 110 mile journey home. By the time we got home the back box was blowing so we called Redbeck. I suggested they could pay for the parts & we would pay the labour, the reply was a “No we are not a charity" A few weeks later the car goes for a service & the garage calls to say both rear brake cylinders are leaking & have been for some time. Another call to Redbeck & after being shouted at down the phone we got the point that these guys are basically not fair & honest traders who then blame any issues on the company they send their cars to for a MOT. STAY AWAY OR PAY LATER

    Reply from Redbeck Car Sales

    on 05 Nov 18

    it seems sir you are being unfair with the facts /you were offered a full refund which was refused !! and you were unwilling to bring the car back / . any alleged issues were the responsibility of the mot station as they were paid for the mot and we would have returned it to them on your behalf and it would have been repaired at no cost to you but you refused/ however you chose to be abusive and aggressive over the phone / our staff are not here to be abused / but you are are blaming us when we refused to pay for your unauthorised repairs direct to you without seeing the car or any receipts / it seems you are of the opinion if you shout you will get your own way consider this for future purchases , you were offered a refund what more could we do /sorry on this occasion we could not reach a satisfactory conclusion / redbeck cars wish you all the best for the future

  • Zafira Tourer purchase from Redbeck cars

    By Steven L on 04 Sep 18

    I can strongly recommend this car dealer having recently had the experience of purchasing our much loved 2014 Zafira Tourer from them. When we arrived for the viewing, it was great to see the car was very well presented - clean inside and out and shiny. The car sales people were friendly and helpful in answering our questions without being pushy. Having bought the car, we did initially identify a problem with the car's air conditioning and a separate performance problem that Redbeck cars were not aware of. However after informing Redbeck cars, they immediately arranged for the car to be returned, arranged for both faults to be remedied at their local garage (at their own cost) and arranged for the repaired car to be returned to me. So Redbeck cars get five stars from me because they offer competitive prices and genuinely do care about their customers.

    Reply from Redbeck Car Sales

    on 04 Sep 18

    thankyou for your kind review and are pleased your happy with your purchase regards rdebeck car sales

  • What a pleasure.

    By john L on 18 Jun 18

    Excellent. Knows what he is talking about No pressure to buy. Nice friendly manner. The car was immaculate when I collected it. A credit to his business. Many thanks. John

    Reply from Redbeck Car Sales

    on 20 Jun 18

    Many thanks for your recent purchase of the Volkswagen Polo. We are delighted that you happy with your new car and the service you received. Thank you for taking the time to leave us a review on Auto Trader. We value your feedback and custom very much. Pleasure doing business with you. Kind Regards Redbeck Car Sales.