Customer Reviews (4)
Good quality cars and a reasonable price
Hepworths treat the customer as a customer unlike other dealers who may decide the customer is just a cash cow. They always give you time, do not rush and do not pressure you. You feel like they want you to buy a car but will not try to sell you one they have. They seem more interested in making sure you choose a car that suits you and not always what they have in at the time. They also make an effort to keep the cars reasonably priced, however this does reduce your ability to get a bigger discount. And the coffee is good too.
well worth the travel.excellent
travelled from newcastle to test drive a mondeo a staff member picked me and my wife up from the train station where we set off on our test drive the car felt perfect and the colour is just gorgeous.. back at the office we were greeted with a friendly smile by other staff and made to feel realxed no pressure whats so ever.. the girl on reception even made us a cuppa we went through all the documents at a good pace having a good chat with chris who is a great guy to deal with.. on our journey home we had a really comfortable ride and everything felt just right.. i thought the price was fantastic and i would have no hesitation in using this garage again very professional all round..
Customer Service as it should be
If Carlsberg did Garages . . . . . . . One of the best car buying experiences I have had, and I have bought a lot of cars! No pressure, helpful, honest and caring. I have no hesitation in recommend buying a car from here. Best price I could find in a 50 mile radius. Outstanding.
Purchase of daughters Ford Fiesta
The service we received when purchasing my daughters car was excellent from the whole team at Hepworths. Richard and his team were so helpful, we went in the office as customers but came out as friends. They could not have been any more supportive and lovely to my daughter who was purchasing her first car. We will certainly be using this garage again to purchase cars in the future.