Customer Reviews (110)
Friendly and Professional Service
I received very friendly and professional service when buying a car at Springfield Motors last Saturday. It was my first time purchasing but I didn’t feel at all pressured, gave the car a good test drive and all the necessary documentation was present upon deciding to proceed. The car was then delivered to my door later that day, as requested. Very happy with the my purchase so far, runs smooth
Excellent buying experience. Knowledge, friendly, non-pushy staff / owner selling quality vehicles. Wouldn’t hesitate to recommend to friends.
BMW 118d M Sport
I can't fault the service at Springfield Motors. Their focus on customer satisfaction is excellent. If there is a problem, they will aim to put it right. Communication is good & detailed. I would recommend Springfield Motors.
Recommended:Absolutely no reservations
I was in Durham and didn’t want a wasted journey and so we discussed over the phone. Springfield and I agreed the transaction including my trade in car price.So off my wife and I to Keighley. The car was “everything it said on the tin”. The service was absolutely impeccable and efficient (some main dealers could learn a thing or two from Springfield). Nothing was too much trouble even doing the car tax on the spot. If you’ve any doubts about this review then ask Springfield to give you my email address. In order to put your mind at rest if you have any doubts I shall disclose the following which until this review even Springfield didn’t know: I used to be MD of af my own car hire company with 3 outlets and goodness knows how many cars. So I think I may have a good insight into car dealers. Springfield can be trusted👍 I thank them for their excellent service.
Friendly, fair, quick, .... That can be trusted!
Firstly the car being sold was a really decent price and when I visited to discuss part exchange I was again offered a fair price. Found the guys to be extremely helpful and friendly, no pressure to buy and did exactly what they said they would at the time agreed. Trust is a big issue with car sales and you'll have no problem with these guys ... When I'm ready for an upgrade I'll certainly be back to see what they've got!