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R & J Car Sales Ltd


Customer Rating

4.1 out of 5

Rating breakdown

  • AutoTrader
    4.1(21 reviews)
Had an experience with this dealer?

Customer Reviews (21)

  • Bought car from here

    By Andy F on 25 Sep

    Very helpful, friendly & no hard sales, excellent service & highly recommended

    Reply from R & J Car Sales Ltd

    on 04 Oct

    Thank you for you great review. We hope you thoroughly enjoy your new car and look forward to welcoming you back in the near future when it is time to upgrade.many thanks

  • Disappointing in the end

    By James M on 24 Sep

    Friendly staff. Very nice and helpful until I left and couldn't open the bonnet. They refused to help and said I would have to sort it myself. It was clearly not a new problem but no one mentioned it and no one offered to help. Disappointing

    Reply from R & J Car Sales Ltd

    on 24 Sep

    Hello James, Thank you for taking the time to review your recent experience at R j car sales ltd. I would really appreciate the time to discuss this further with you, if you could contact me on 01422 374414 or email me at [email protected] and we can arrange a suitable time to discuss this further. I look forward to hearing from you. Ash – Customer Service Specialist

  • Good experience

    By Linda W on 20 Aug

    As soon as I arrived a very nice gentleman came to help me. I new what I wanted and he took me straight to it. There was no hard sell he was very helpful. We did a deal and I picked the car up that day no problems. It started first time and drove well

  • Poor- recommend avoid.

    By William M on 04 Jul

    Viewed a VW EOS described as being in 'Amazing Condition', it was far from it. Had called a few hours before, arrived to find the car filthy, parked behind three others, boot inaccessible. Chap advised he had just been informed the roof didn't work, the drivers footwell carpet was sodden, so presume the roof also leaked. Engine missing its acoustic cover, engine bay pretty ropey. I didn't waste any more time with them. The sort of operation that give car dealers a bad name.

    Reply from R & J Car Sales Ltd

    on 26 Jul

    Thank you for leaving a review. I am very sorry to hear of your experience, this isn't the level of service we aim to provide. I will ensure to pass your review onto relevant managers within the business to make them aware of this and so that these issues can be addressed, this will also help to improve our services. I do apologise for any inconvenience this may have caused.

  • Recomended

    By Michael S on 23 Jun

    Needed a car quick! great selection, got a beautiful A3 S-line, drove away same day. Friendly and helpful, would use again!! Thanks guys!

    Reply from R & J Car Sales Ltd

    on 06 Jul

    Thank you .