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Five Oaks Audi

Five Oaks Audi

"Five Oaks Audi became Harwoods’ third Audi business in 2006. It’s unique among the Audi network in having sales and aftersales departments on one site, together with an accident repair centre and fuel station. Situated in the hamlet of Five Oaks, 5 miles west of Horsham on the A264, our Audi Retail Centre has high levels of staff retention. There are approximately 50 employees who pride themselves on their loyalty and delivering customer satisfaction. Five Oaks Audi recently expanded parking facilities at the Horsham Road site by adding an additional 130 parking spaces. "

Services offered

  • New Car Sales
  • Audi Approved Used Sales
  • Audi Dedicated Servicing, Diagnostics & Repairs
  • Audi Genuine Parts

Customer Rating

4.6 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (66)

  • Was a great experience but couldn't…

    By Mrs Jutson on 18 Jun | VERIFIED PURCHASE

    Was a great experience but couldn't give 5 stars as it took 8 weeks to get my personalised plates on my brand new car! It was not the fault of the DVLA. A shame. There was apology, neither was I kept in the loop without having to constantly chase.

    Reply from Five Oaks Audi

    21 Days ago

    Thank you Mrs Jutson for taking the time to let us know how we did. Apologies for the delay with the personalised number plate your comments have been noted! Kind Regards Tracy Customer Service Team

  • Good service

    By Rebecca on 17 Jun | VERIFIED PURCHASE

    Good service

    Reply from Five Oaks Audi

    22 Days ago

    Rebecca, we're happy to hear you had such a positive experience with our team! Regards Tracy Customer Service Team

  • Excellent customer service

    By DAVID PHELAN on 10 Jun | VERIFIED PURCHASE

    Excellent customer service

    Reply from Five Oaks Audi

    on 12 Jun

    Hi David, many Thanks for taking the time to let us know how we did. Kind Regards Tracy Customer Service Team

  • Excellent

    By Mary Devenport on 10 Jun | VERIFIED PURCHASE

    Excellent, knowledgable service. A company where you can buy a car with confidence.

    Reply from Five Oaks Audi

    on 14 Jun

    Hi Mary Devenport, thank you so much for your positive comments about Harwoods Group! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • Although a very rocky start with a new…

    By Philip Dale on 10 Jun | VERIFIED PURCHASE

    Although a very rocky start with a new trainee and a great deal of time wasted Harwoods made changes and finally gave a good service

    Reply from Five Oaks Audi

    on 15 Jun

    Thank you Phillip for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help! Kind Regards Tracy Customer Service Team