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Johnsons Sutton Coldfield Volkswagen

Customer Rating

2 out of 5

Rating breakdown

  • AutoTrader
    2(1 review)
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Customer Reviews (1)

  • Buyers, check carefully!

    By Sharon W on 17 Feb 18

    Saw car on dealer website, visted dealership, advised that car was a demonstration model but was currently in use by Sales Manager, therefore not on site. After discussion with helpful salesman , I decided to purchase the car, completed paperwork, agreed collection date & paid a deposit. The afternoon before the agreed date, I received a call from the salesman who informed me that the advertised mileage of 2Kmiles on the car was incorrect. It was in fact 6K+ miles! The good news was that they were prepared to lower the purchase price of £23,990 by £250! I informed the salesman that I did not feel that the discount was enough as I was initally attracted to the car in the online advertisement by the mileage. He stated that it wasn't his fault, the information had not been updated by the users! In my opinion the new mileage indicated more a pool car than a demonstrator! Did not buy the car due to misleading advertising.

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