Customer Reviews (77)
Super helpful especially with the current climate. Made it simple and easy for me to get my new car.
Excellent service from start to finish.
Even in these unprecedented times, the staff at Evans Halshaw managed to provide an excellent service with great communication from start to finish.
Overall positive experince for sale and delivery
Having seen a car i liked on evans halshaw website when my old car broke down, i left a deposit to secure the car and from that point forward the service i received from the dealership was very easy and positive. My emails were answered in a timely fashion and my questions and concerns were addressed without any problems. On the whole it was a very positive experience during a difficult time to try and buy a car in the middle of a lockdown. It wasn’t as straight forward as it would have been normally since my options to view the car were limited but in the end my new car was delivered to my home address without much trouble. It’s not the ideal way to buy a new car but i was helped along every step of the way. My only problem was that the car was not very clean on the interior upon delivery but i suppose that could be put down to a lack of valeting staff working during lockdown. Putting that small issue aside, i would recommend this method of sale and delivery to others.
Great car. Thanks Evans Halshaw
During this difficult time with COVID 19 disrupting everyone’s lives it’s not always the easiest decision to buy a car. However It’s was a smooth and easy process and the car was delivered right to my door.
Excellent customer service
Bought a used car during lockdown from Evans Halshaw, Stourbridge via an internet search (£1,000 cheaper than main Ford dealer). I have to be honest I was very nervous about spending over £10,000 on a car I had only seen pictures of, especially having a natural distrust of car salesman! However, I have to say the service I received from the Head of Business was excellent. He provided all the information I requested, sent additional photos and arranged to get a scratch and alloy wheel scuff repaired prior to delivery. Constant communication via emails and phone calls kept me informed during the process and gave me reassurance. The car was delivered free of charge (40 miles away) and once I saw the car in person I was very relieved, and even more so after i had actually driven it. It felt like a brand new car even though it was 2 years old. The customer service I received was excellent, especially considering the current circumstances. I would highly recommend Evans Halshaw Stourbridge!