Customer Reviews (33)
shawn dream car place to go
What can I say this is my second time purchasing my car from Shawn Dream Cars and I am over moon with my new car, so much to choose from, I was confused but then I am a creature of habit to I went back with my ford galaxy. Waqar is Amazing he dealt with me very professional and friendly, he has gone above and beyond to make sure I drive home same day in my new car. I cant praise them enough I cant thank them enough. Forgive me I am bad with names but thank you all so so so much. Excited, happy, overwhelmed, over the moon customer here.
Very poor would not reccomend
Terrible car purchased from this dealer full of faults
Great purchase, even better after-care
Very good experience from start to finish! A few weeks ago I brought a very competitively priced passat estate from Shawn Dream Cars*, however shortly after purchasing it I realised that the wiper stalk wasnt working properly. Because of this I held off from writing a review because it's after-sales that will generally let a business down but SDC have been a pleasure. Ordinarily this would be a big problem for me, but SDC couldn't have been more accommodating. A brand new part was ordered from VW and fitted as soon as the part arrived. I can also guarantee that if anything else goes wrong within my warranty period, SDC will take care of it in a similar way. Excellent service, very friendly bunch. I dont plan on selling my car any time soon but if I had to, SDC would definitely get a call. *autotrader won't let me name any individuals but for the benefit of SDC management, the name of the guy who sorted me out from start to finish began with an "A" and he was an excellent salesman.
Let down by sales manager
After identifying just the car we were looking for we contacted the garage and arranged to drive over 50 miles to view. Liaison by email was initially great and I again contacted the garage just before we left home to confirm it was still for sale, I gave our time of arrival and arrived on time. We got to the garage to find he was just in the process of selling the car to someone else! There had been no attempt to contact us to warn us or save our drive over. I was furious, and will never deal with this garage again.
Excellent Service - would recommend.
First time buying from this garage and the experience was very positive. I told them my limited budget and they had the perfect car for me at lower than I was prepared to spend. No hard sell, just honest and upfront information about the car and its history. Customer service and professionalism is excellent and I felt that my business was just as important as the other person in the sales office who was spending many thousands more than me. I was treated with the highest respect and they looked after my elderly father when he started feeling unwell. An all-round excellent experience and would recommend them in the future. Thanks all at Shawn Dream Cars for your excellent service, a rare commodity these days.