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Mercedes-Benz of Birmingham Central

Our awards

Highly rated for our customer service 2020

At Mercedes-Benz of Birmingham Central we only sell Mercedes-Benz, so we can offer you an unrivalled service and expertise to assist you in finding your ideal car.

Mercedes-Benz of Birmingham Central

At Mercedes-Benz of Birmingham Central we only sell Mercedes-Benz, so we can offer you an unrivalled service and expertise to assist you in finding your ideal car. When you choose an Approved Used Mercedes-Benz from us, you can do so with absolute confidence. You'll know that all the miles on it are genuine, that it’s been meticulously checked inside and out by a Mercedes-Benz trained Technician so it’s in perfect working order and finally you'll know that you have the reassurance of a 12 month unlimited mileage warranty.

Services offered

  • Used Vehicle Sales
  • New Vehicle Sales
  • Part Exchange
  • Warranty
  • Insurance
  • Finance
  • Parts
  • MOT
  • Servicing
  • Cosmetic Repairs

Customer Rating

4.6 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (151)

  • Greg Cornwall was an excellent salesman…

    By Paul Urion on 23 Mar | VERIFIED PURCHASE

    Greg Cornwall was an excellent salesman was very helpful and knowledgeable. Greg ensured I was happy with my new car and kept me updated through the process. Would definitely recommend him. An exceptional asset to the company.

    Reply from Mercedes-Benz of Birmingham Central

    on 31 Mar

    Thank you for your recommendation.

  • Had various issues

    By Chris Ross on 20 Mar | VERIFIED PURCHASE

    Had various issues, had to make a complaint directly with Mercedes Benz UK. The garage don't bother to respond to email complaints, shocking service after spending over 50K.

    Reply from Mercedes-Benz of Birmingham Central

    on 31 Mar

    Thank you for your review. We are liasing with Mercedes-Benz UK who will provide a response, we apologise for the delay. Best regards David

  • Very good customer service

    By FREDERIC KOKUHENNEDIGE on 20 Mar | VERIFIED PURCHASE

    Very good customer service, helpful staff, especially Sean, I appreciate his experience, Thank you.

    Reply from Mercedes-Benz of Birmingham Central

    on 31 Mar

    Thank you very much in return.

  • Had the best customer service at Mercedes Birming…

    By Charlotte B on 20 Mar | VERIFIED PURCHASE

    Had the best customer service experience at Mercedes Benz Birmingham Central. They were exceptionally patient with me as I mulled over the decision and gave me great advice and support throughout. Special mention to Carlton for sourcing vehicle and sorting it all out, Adrian for the financing and the man that helped set up MercedesMe too. Exceptional service - would highly recommend.

    Reply from Mercedes-Benz of Birmingham Central

    on 31 Mar

    Thank you for your review.

  • Mr Matthew Hathaway provided an…

    By Completely satisfied customer on 13 Mar | VERIFIED PURCHASE

    Mr Matthew Hathaway provided an excellent service was concise with product features and made the experience very pleasant, anyone looking to purchase a Mercedes should definitely visit lsh.😃

    Reply from Mercedes-Benz of Birmingham Central

    on 31 Mar

    Thank you very much. We're glad we could help.