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James Bentley Motors

Our awards

Highly rated for our customer service 2020

James Bentley Motors

James Bentley Motors would like to invite you to come and see why we are rated as a 5* dealership. We have simple, fair and honest values which we believe is one of the reasons for our success. We are breaking the stereotype of typical car traders and proving to be one of Birmingham’s most reputable car dealerships. Customer service is not only when buying a car, it matters most after the sale, for example when things unexpectedly go wrong, it is THEN when we shine and really prove how we are the best at what we do. Providing good quality cars is our main focus and our customer service is pretty impressive too. Situated in the heart of birmingham city centre, give us a call today and see how we can help you with your next car purchase.

Services offered

  • Used Vehicle Sales, Warranty from 3 to 24 months, Part Exchange, Nationwide Delivery, Finance Available

Customer Rating

4.9 out of 5

Rating breakdown

  • AutoTrader
    4.9(162 reviews)
Had an experience with this dealer?

Customer Reviews (162)

  • Excellent experience all round

    By Tom O 3 Days ago | VERIFIED PURCHASE

    Don't normally leave reviews but find them very helpful when looking at car dealerships. Great customer service with (so far) excellent deal on a 7 seater! Fresh MOT done that day and even topped up the tank to help me get home. Thanks again

    Reply from James Bentley Motors

    3 Days ago

    Hi Tom, it was great meeting you and thanks for coming down. We hope you enjoy your new Toyota! Regards, Sam

  • Excellent

    By Damian K 5 Days ago | VERIFIED PURCHASE

    Very friendly and extremely helpful seller. Can guide you with everything. Highly recommended. Got car and he sort all issues prior sale and on when I check car at sale day. Many thanks.

    Reply from James Bentley Motors

    3 Days ago

    Hi Damian, thanks for your business. It's always a pleasure having customers travelling long distances to find out that they are happy with their purchase. I look forward to seeing you soon. Thanks, Sam.

  • Excellent service highly recommend

    By Darren D 5 Days ago | VERIFIED PURCHASE

    Sam was very helpful he’s service from my initial phone call to completion of the sale was excellent he explained thoroughly about my new car and dealt with all the paper work quickly and efficiently we highly recommend Janes Bentley motors and will be using again very soon

    Reply from James Bentley Motors

    3 Days ago

    Hi Darren, thanks for the review and kind words. It was lovely meeting you & your partner. I look forward to visiting your apartments sometime soon! Thanks, Sam.

  • Professional dealer, great experience

    By Ricky B 7 Days ago | VERIFIED PURCHASE

    Undoubtedly one of the best dealers I have ever done business with. I needed to buy a car and saw one advertised. All dealings over the phone were courteous, polite and informative. Upon arranging an appointment, my wife and I were warmly greeted into a clean, impressive showroom with the car we came to view ready and waiting. The vehicle was a good standard and we were left to our own devices to look over the car and test drive it. Any questions were answered and all paperwork relating to the car was given to us for inspection. We were happy with the car and decided to purchase. The sale was smooth with no pressure and we are happy with the car. I would recommend this dealer and so would like to say that if you see a car you like, don't hesitate - make the call.

    Reply from James Bentley Motors

    6 Days ago

    Hey Ricky, thanks for the awesome review! It was great meeting you and your partner, I wish you all the best with your new career. Regards, Sam.

  • Volvo s80

    By Richard B 8 Days ago | VERIFIED PURCHASE

    Awesome showroom, some amazing cars, so happy with my car, Sam was very helpful and made the transaction easy, would buy from here again!

    Reply from James Bentley Motors

    7 Days ago

    Hi Richard, thanks for coming down. It was a pleasure doing business. All the best, Sam.