Customer Reviews (6)
Used Honda sale
Just picked up a used Honda from here and have been really impressed with the service and the car. Alex was brilliant and was extremely helpful,answering any queries or questions we had. Felt confident in buying a used car from this dealership.
Purchased a used i40 from murley and couldn’t be happier with either the car or customer service received.
Used i10 Purchase
We bought a used i10 from Stratford. The car was great value, in fantastic condition and the salesman was superb. I couldn’t have asked for a better experience. I will definitely be going back to Murley Stratford when I need my next car! Thank you!!
Quality service, very helpful and friendly. No sales gimmicks, car as described with warranty, AA cover, the works. Would recommend a visit. Found what I was looking for on their eBay advert. Well worth the drive, felt confident in buying from this company. Thanks to Clark for making this an easy transaction.
Terrible customer service
My visit over there was very disappointing. I made a 80 miles trip full of hope to buy a car but being treated unwelcome. Tried to do test drive I have been asking details such NIN etc instead provide driving licence. What a scam. My test drive did not happened because I did not declare buy this car
Reply from Murley Hyundai Stratford
on 16 Dec 17
Thanks for your comments Chris. Due to a recent change in the law we are now required by our insurers to undertake a DVLA check on your licence, this includes the input of your national insurance number. I am sorry if the service you received was below our usual standard and would like to discuss this with you, if you call and ask for the sales manager at the dealership I will explain fully the licence check and listen to your feedback. However this must be tempered with the fact you told the salesman you wanted to buy a car in Oxford and just wanted to drive ours to make sure it would be ok. At the end of the day the salesman is paid for selling for us and not too benefit other establishments. If you would still like a drive then please call in the week and I will arrange it for you. Many Thanks