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Stoneacre Sunderland

Stoneacre Sunderland

Mill Volvo Sunderland, now part of the Stoneacre Motor Group, was founded over 60 years ago in the North East of England. We have been a trusted partner of the Volvo brand since 1965 offering sales, servicing and business solutions. Our success is driven by our staff having a passion and commitment to delivering outstanding customer service and who are proud to be a part of the Mill/Stoneacre family. All of our cars are prepared to the highest of standards and come with the level of warranty you would expect from a Premium Main Dealer. Our opening hours are Monday-Friday 8.30-6.30 Saturday 9.00-5.00 and Sunday 11.00-4.00 for all enquiries out of hours please contact davidnicholson@millnortheast.co.uk

Services offered

  • Used Vehicle Sales
  • New Vehicle Sales
  • Parts
  • MOT
  • Servicing
  • Accessories
  • Part Exchange
  • Warranty
  • Body Shop
  • Delivery

Customer Rating

3 out of 5

Rating breakdown

  • AutoTrader
    3(2 reviews)
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Customer Reviews (2)

  • Terrible garage. Don’t trust them.

    By Jesse S 8 Days ago

    1st service cost me over £1000. Then had to take car back because they missed a problem, then charged me for looking at it again but giving me vague answer to problem, suggesting renewal of one part after another until problem solved! Tried charging me £120. For the time of looking at my car. I argued to no effect that they’d missed the fault. Tried telling me - I’d had an accident with it after I brought it in for the 1st service. Cost me £100 for that! Independent garage looked and told me’ replacement disc. Job done, problem solved.So much For main dealership. Volvo were supposed to email me the report on the health check. Never got it. Even when I asked the second time. Now did they actually do the health check ? I’m worried my 19 plate V40 hasn’t even had a proper 1st service that I paid heavily for. Asked about markings on rear window whilst car was in, was told we’ll look at it n photo into send to Volvo for a decision about replacement. Never happened. Never again.

  • Second hand car but new car experiance

    By Robert W on 25 Nov 16

    Bought a Volvo v40 r design last month,October,found all staff fantastic.Just had car in for its first service,all mlner jobs I wanted were done car washed on return,all superb and made to feel special to the dealer.Dealers who care like this are very rare .Thank you Mill well done.