Customer Reviews (2)
Terrible garage. Don’t trust them.
1st service cost me over £1000. Then had to take car back because they missed a problem, then charged me for looking at it again but giving me vague answer to problem, suggesting renewal of one part after another until problem solved! Tried charging me £120. For the time of looking at my car. I argued to no effect that they’d missed the fault. Tried telling me - I’d had an accident with it after I brought it in for the 1st service. Cost me £100 for that! Independent garage looked and told me’ replacement disc. Job done, problem solved.So much For main dealership. Volvo were supposed to email me the report on the health check. Never got it. Even when I asked the second time. Now did they actually do the health check ? I’m worried my 19 plate V40 hasn’t even had a proper 1st service that I paid heavily for. Asked about markings on rear window whilst car was in, was told we’ll look at it n photo into send to Volvo for a decision about replacement. Never happened. Never again.
Second hand car but new car experiance
Bought a Volvo v40 r design last month,October,found all staff fantastic.Just had car in for its first service,all mlner jobs I wanted were done car washed on return,all superb and made to feel special to the dealer.Dealers who care like this are very rare .Thank you Mill well done.