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Martin Brothers Motor Company LTD

Our awards

Highly rated for our customer service 2020Retailer awards 2020 winner

Martin Brothers Motor Company LTD

COVID-19 !!! WE HAVE GOT YOU COVERED, CASH OR FINANCE WE HAVE END TO END CONTACTLESS TRANSACTIONS AND NOTHING TO PAY FOR 2 MONTHS. WE BRING THE CAR TO YOU. CONTACTLESS PURCHASE WITH FREE DELIVERY WITH IN 100 MILES. NO NEED TO VISIT THE DEALERSHIP ALL VEHICLES HAVE A SANITISED VALET WITH ANTIBACTERIAL VENTILATION TREATMENT. Martin Brothers Motor Company are a used car dealership based in South Tyneside and are a trusted family run car dealership with excellent 5 star reviews, operating in the interest of fairness to all our customers. We always go the extra mile for our customers giving a personal friendly car buying experience. All our vehicles are thoroughly checked and come with warranties and mot’s as standard. We offer extended warranty packages and finance to excellent and poor credit scorers. All cards are accepted, and full dealer services are available

Services offered

  • Used Car Sales
  • MOT
  • Servicing
  • Finance
  • Accessories
  • Part Exchange
  • Warranties
  • Delivery
  • MOT and Servicing Plans

Customer Rating

4.9 out of 5

Rating breakdown

  • AutoTrader
    4.9(251 reviews)
Had an experience with this dealer?

Customer Reviews (251)

  • Zuzuki splash

    By Jean S on 18 Aug | VERIFIED PURCHASE

    the sales person was very informative about all aspects of the car i was wanting

    Reply from Martin Brothers Motor Company LTD

    on 25 Aug

    Hi Jean Thank you for taking the time to leave me a positive review. I am glad that the information that i provided allowed you to make a decision on the purchase of your Suzuki Splash and I look forward to you collecting the car in the next few days. Many Thanks Tim Patton

  • Pleasant, welcoming and genuine.

    By Joseph R on 09 Aug | VERIFIED PURCHASE

    Upon arrival the dealer was very pleasant despite the fact I was running late. The car was ready for me to take for a test right away and I wasn't harassed with salesman pitches or anything other than being assured how my car would be perfect before I took it home. After my test drive I pointed out an existing issue, common with used cars, and was assured that as well as the car being serviced, MOTd and valeted, all non-essential recommendations on the MOT would be taken care of and the issue I pointed out would also be handled.

    Reply from Martin Brothers Motor Company LTD

    on 11 Aug

    Hi Joseph Thank you for your fantastic positive review of your experience with myself at Martin Brothers recently. Working to a high level with customers and having cars ready in advance of a customers attendance is part of the Martin Brothers experience. I am glad you felt at ease at all times during your visit and that we agreed your small concern with the car would be rectified in workshop during its 95 point inspection, service and MOT. Rest assured the car will have all work completed and will be presented to a very high standard on your collection. I will keep you updated of progress and look forward to you collecting your new car shortly. Many thanks Tim Patton

  • Great customer service

    By Dean E on 06 Aug | VERIFIED PURCHASE

    Great customer service. Accommodating and prepared, especially welcome at these times. My wife was very happy with the detailed explanation of the different models / variants that she was considering, and this helped going forward. Would highly recommend.

    Reply from Martin Brothers Motor Company LTD

    on 07 Aug

    Hi Dean Thanks for leaving such a kind review . I know you had done a lot of research into dealerships and that you were very impressed with our reviews. I am glad you and your wife have been happy to leave a glowing review which I am very grateful for. Spending time with a customer discussing all details is all part of the Martin Brothers Experience, so thank you for your time, your business and your kind words. Best wishes Tim Patton

  • Customer Service At It’s Best!!!!

    By Gemma V on 06 Aug | VERIFIED PURCHASE

    My experience here was nothing short of amazing! I was made to feel comfortable from the minute I arrived. The car I was looking to test drive was ready waiting for me - it even had my name printed in the window - Love the personal touch these guys provide! Any and all of my questions were answered In a friendly and professional manner. I didn’t feel rushed to make a decision and there was no pressure for a sale. These guys are at the top of their field in customer service and I am happy to say that I will be a returning customer in the future! Thank you!

    Reply from Martin Brothers Motor Company LTD

    on 07 Aug

    Hi Gemma it was a pleasure working with you to find a suitable vehicle which meets your present and future needs. The level of service that I provide is always to a very high standard and the personal touches are carried over to the collection n order to make it a memorable occasion. I will keep you updated on progress of your new car. Best Wishes Tim Patton

  • Friendly service

    By Peter H on 05 Aug | VERIFIED PURCHASE

    Very good experience friendly informative and helpful

    Reply from Martin Brothers Motor Company LTD

    on 07 Aug

    Hi Peter Thanks for taking a few moments to leave me an honest complementary review of your experience with myself purchasing your Alfa Romeo . Your car will be prepared to a very high standard ready for your collection so thank you for your time to leave this review. Many Thanks Tim Patton

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The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.