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Bisley Motors

Customer Rating

4.9 out of 5

Rating breakdown

  • Reviews.co.uk
    4.9(277 reviews)
  • AutoTrader
    3.8(12 reviews)
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Customer Reviews (289)

  • Very Poor

    By Anonymous 2 Days ago

    Awful company. Car was not sold in the agreed condition and then broke down after driving it once. Been trying for two weeks to organise a refund but they don't answer emails and refuse to speak on the phone. I'm now having to pursue a refund through a solicitor as they refuse to do anything to help or to even discuss the issue. They do not honour customer rights under the Consumer Rights act so I can't imagine their warranty is worth the paper it's written on either. Wouldn't recommend this company to anyone.

  • Disgraceful

    By Niall E 7 Days ago

    Disgrace of a dealership! Not even 5 months after purchasing a car wr had to pay £1000 to make it road legal due to serious mechanical faults pre-existing but was told it was in brilliant condition. Now parts are falling off left right and centre 3 months after paying all that money and now looking at paying a further £700 3 months after paying the £1000. That's almost over half the value of the car, that was definitely not sold in the condition stated. Went through the garage and finance company to claim back on a dangerous vehicle sold to recover some costs back and was told we had unauthorised work done so we will not get any help or relieve a penny back. They have glued broken parts of the car together to make it look in good condition which have now fallen off. I regret going to this dealership and all correspondence with them they have been rude and unwilling to help.

  • Mazda 5 Bargain!!!

    By Tariq L 20 Days ago

    Purchased a nice run around for the family with an extended warranty for a very reasonable price. Due to the pandemic, I paid a little extra for delivery and received the car in perfect condition with all agreements done! Thanks for your amazing support lads!

  • Pristine Customer service!!

    By Saad K 20 Days ago

    I was assisted by a very genuine sales assistant and I was very happy with the services provided alongside my purchase. A 12 month MOT was provided alongside a interim service! Definitely recommend this dealer to anyone looking for a value for money vehicle!!

  • Extremely poor service

    By Nichol H 22 Days ago

    Very poor service. Very rude. A refundable deposit has still not being returned with incorrect email addresses being given.