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Vines of Redhill BMW

Vines of Redhill BMW is an authorised BMW Centre within Surrey, with over 35 years’ experience we offer the highest levels of service and expertise. Search our stock of over 150 Approved Used BMWs by visiting our website.

Vines of Redhill BMW

"Vines Group have three BMW dealerships and are proud to have been associated with BMW in Surrey and Sussex for over 30 years. We have a dedicated team who have an unbending commitment to quality in everything we do, so whether you are searching for a new or Approved Used BMW, we are ready to deal with your enquiry."

Services offered

  • Used Vehicle Sales I New Vehicle Sales I Finance I Motability I Part Exchange I Fleet I Service I Accessories I Bodyshop I Warranty

Customer Rating

4.5 out of 5

Rating breakdown

  • AutoTrader
    4.5(8 reviews)
Had an experience with this dealer?

Customer Reviews (8)

  • Very good service

    By Bob P on 13 Nov 19

    When I attended VINES I found room to park .On entering I was greeted warmly and very shortly after was seated at the desk of a sales person who was very helpful . So helpful that I bought a car.every thing was explained as we went through the process.5 days later I now have my new car.I would recommend then to anyone .

  • My dream new BMW

    By Peter H on 10 Nov 19

    I just want to say a massive thank you to everyone at BMW Redhill for making me feel so really welcome and making me feel like a valued customer. You we’re exceptionally so helpful when I was going through the process of buying a new car with their exceptional customer service skills as I say it made me feel really valued. I thought as well that all of them were willing to go the extra mile in order to be able to make it possible for me to buy my dream car. You were absolutely flawless in making my dream car possible and I really cannot thank them enough. As I say I’ve got my dream car now and it’s all thanks to you guys, I really couldn’t be happier. If I was going to get another car (which won’t be for a little while, well I say that) I would only go to one place. BMW Redhill, 1st class service, without you I wouldn’t have got this. You won’t find a better place, again a massive thank you to you all :-).

  • Excellent

    By Clive S on 20 Oct 19

    About to purchase my third BMW from Vines had nothing but excellent service from the best salesman I have met very polite and not at all pushy when choosing my car did not feel pressured to buy what I did not want first class service.

    Reply from Vines of Redhill BMW

    on 22 Oct 19

    Hi Clive, an absolute pleasure to serve you and Thank You sincerely for your repeat custom this means a lot. Thank You again!

  • Excellent service

    By Brydie H on 08 Sep 19

    A friendly and professional experience from start to finish. I was very well looked after throughout, from handing my old car back to finding me a new car that suited me perfectly.

    Reply from Vines of Redhill BMW

    on 22 Oct 19

    Hi Brydie, Thank You so much for your patience while we sourced your perfect convertible. We hope you are really loving the new ride and look forward to seeing yo again in the future!

  • Appalled by Disgraceful service

    By JACK T on 09 Jul 19

    Have never written a review but just had to for this...WORST CUSTOMER SERVICE EXPERIENCE EVER!!! Walked in a while ago to look at some cars and speak to someone on the differences between models and specs. Wanted something fun yet economical. Was handed over to a salesman immediately who happened to be walking past the reception desk as I stepped into the showroom... Didn't shake my hand, told me within 10 seconds of speaking to him that I should already know what car I want when coming in to a showroom...immediately made me feel like I was wasting his time! Never had a salesman like this, for the 15 agonising minutes I spoke to him he kept saying I was wrong, or i didn't know, or the spec I want wont happen etc MORE ON THIS REVIEW ON GOOGLE REVIEWS

    Reply from Vines of Redhill BMW

    on 10 Jul 19

    Good morning Jack, I hope you are well? First of all, please accept my apologies on behalf of Vines Redhill BMW. I am disappointed to hear you have received anything but a fantastic service from our dealership. To ensure this is dealt with in the detail it deserves, please can I ask you to contact me directly on sam.belton@vinesgroup.net or 01293 787882 to discuss and hopefully resolve. I look forward to hearing from you soon Sam Belton Sales Manger Vines Redhill BMW