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L C Cars

Rating: 4.8/5(60 reviews)

This dealer is operating on an appointment only basis.

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Address

  • Unit 9B, Home Farm
  • Rad Lane, Abinger Hammer
  • Dorking
  • Surrey
  • RH5 6RA

Opening hours

Open now
(View by appointment only)
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 16:00

About us

L C Cars is a family owned business. We have 30 years' experience in the industry and specialise in pre-owned, small first time cars in Surrey. We are well established within the county and surrounding areas and are within easy reach of Woking, Guildford & London. Our friendly staff offer a professional service, providing complete customer satisfaction at all times. We will go the extra mile to guarantee that you receive the advice you require when buying your pre-owned car. We have a great…

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COVID-19 safety measures

  • Appointment only
  • Social distancing measures in place
  • Contactless collection

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Business

  • Part-ex price guarantee

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60 customer reviews

60 customer reviews

  • Natalie S3 Days ago
    3.0

    VERIFIED PURCHASE

    Great Car... but.....

    I bought a Seat Ibiza from LC Cars and noticed an issue with one of the heaters after taking the car home. I contacted them to organise the repair & was advised that their repair centre was in Edgeware & the car would need to go there for inspection. It was collected by their employee who told my partner that it would go straight to the centre & then back to my address, not be driven anywhere else. On its return, the car had done over 150 miles (double the distance to the centre and back) & the fuel used had not been replaced, something I would expect considering this was an issue with a new car purchased. When questioned I was told the employee drove it home (some 20 miles in the opposite direction to the repair centre & my house) & parked it overnight at a location unknown to me without my permission. When questioned LC Cars didn't feel they did anything wrong. I am happy with my car but this experience was not a good representation of how to treat customers or their property.

    L C Cars3 Days agoDealer reply

    Dear Natalie, Thank you for taking the time to leave us a review. I am glad to hear that you're happy with the car you purchased from us and we were able to sort out the minor issue for you efficiently. I apologise for the miss communication in regards to the logistics of collecting your vehicle, usually we ask for customers to drop the vehicle off but as this was not convenient for you we offered to collect the car from your home address. As you are some distance from us this was done on the eve of the vehicle going into our service centre as our driver passes your house at 5:30am to start work for 6am and I didn't think this was a viable option to collect at this time. I can assure you that the fuel was replenished in the car, this was done by myself, I thought £25.00 would have been enough apologies if this was slightly out. I apologise once again for the additional 40 miles that the vehicle covered. On the whole though I am glad you're pleased with your purchase. Kind regards Lewis

  • Elliot W22 Days ago
    5.0

    VERIFIED PURCHASE

    Great car and seller

    Bought my new car after some bad experiences from another dealer, L C Cars was great, I called and booked to see the car, the photos and description were exact and the car was stunning, I had a few niggling points about the car which I raised to L C Cars and a week later I came back and picked up the car with everything resolved, 2 weeks later I love the car. Would buy from L C Cars again.

    L C Cars21 Days agoDealer reply

    Hi Elliot, thank you for taking the time to leave us a review, I really appreciate it! I'm glad we have re stored your faith in car dealers, we aren't all the same! I am pleased to hear that you were happy with the service we provided. I look forward to working with you again when the time comes. Thank you for being such a pleasant family to deal with. Kind regards, Lewis @ L C Cars

  • Chris E22 Days ago
    4.0

    VERIFIED PURCHASE

    Car purchase

    Obliging staff who answered all questions. Allowed adequate buyer time to check the car over without selling pressure.

    L C Cars21 Days agoDealer reply

    Hi Chris, thank you for taking the time to leave us a review, we really appreciate it, we are glad you were happy with the service we provided, enjoy your new car. Kind regards, L C Cars

  • Massimo N11 Jan
    5.0

    VERIFIED PURCHASE

    First class company

    Excellent service, I am very pleased with the purchase of the car. Thank you

  • Caroline B21 Dec 20
    5.0

    VERIFIED PURCHASE

    Cannot write a review worthy of this garage.5*!

    My daughter bought a mini from LC Cars. When it got here, an engine light came on. Owner was AMAZING, the car was picked up really quickly. After a few weeks of the garage fixing it and re-fixing it - which must have cost a lot of money, it was delivered back to us. It now works perfectly. He has also offered my daughter a free service next year. I cannot fault his communication as well the enthusiasm and positivity of the other members of staff. Would highly recommend - no other garage would go to so much effort to rectify an issue - I am certain of this! Sad I cannot name you - but you know how amazing you are!

    L C Cars05 JanDealer reply

    Hi Caroline, Thank you for taking the time to leave us a review, we are glad you're happy with your new car and I am glad we were able to get to the bottom of the minor issues you had with the car. We appreciate the business and look forward to working with you again when the time comes. We will see your daughter when her service is next due. Kind regards, L C Cars.

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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