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Donalds Mazda Ipswich

Our awards

Highly rated for our customer service 2020

Donalds Mazda Ipswich

Donalds Ipswich is an authorised Mazda dealership offering new and used sales, servicing, MoT and parts throughout Ipswich and the local area. We are part of The Donalds Group, who operate six franchises throughout East Anglia at four locations.

Customer Rating

4.9 out of 5

Rating breakdown

  • AutoTrader
    4.9(40 reviews)
Had an experience with this dealer?

Customer Reviews (40)

  • Mazda CX5 - Ipswich Mazda

    By Peter B 2 Days ago | VERIFIED PURCHASE

    I spotted Mazda CX5,stragetocally placed at the Dealership in Ipswich, Donalds Mazda. I began my enquiries with an extremely knowledgeable and friendly salesman. I was offered a test drive later that day, as I didn't have the relevant information on me. This car was a Dealers Deal, offered by Mazda Direct and has all the bells and whistles. Bearing in mind I had a Audi Q7 3.0 Deisel, this car was a 2.0 Petrol. I took the car for a drive and was amazed at its performance, yes slower than my Q7, but efficient comfortable and much cheaper than replacing my Audi. This car is value for money, with all the trimmings offered by other makes of Car, but with a £20-30k lower cost! - Ipswich Mazda Staff are amazingly friendly, knowledgeable and a pleasure to do business with. I have visited several dealerships for other makes around Ipswich, and the service at those leaves little to impress.

    Reply from Donalds Mazda Ipswich

    Today

    Thank you very much for your review Peter. I am pleased you have acknowledged the service level you have received and I am pleased we have excelled above other dealerships in the area. We work really hard to give great service and our staff spend a lot of time training to make sure we can keep up our product knowledge levels and keep our focus on delivering amazing service. As always if you need anything the future please get in touch if not we will see you as expected for your next service. Regards The Sales Team

  • Excellent Customer Service

    By Louise K on 14 Jul | VERIFIED PURCHASE

    Exceptionally helpful and friendly staff. Am thrilled with my purchase. Got a great deal on a car full of top spec gadgets & trim. I had only viewed online via video but as promised it was in A1 condition. Would highly recommend Donalds Ipswich.

    Reply from Donalds Mazda Ipswich

    Today

    Thank you for taking the time to send in a review. I am glad you felt you got a great deal we keep an eye on our pricing regularly and price our cars to sell. I know you travelled a good few hours in the car to collect but I am glad the car and the price met your expectations. We continue to use video to back up the quality and levels of preparation we spend on our approved used cars. Whilst I know we are not the most local dealership to you, we are happy to assist with any further queries you may have on this or any other vehicle.

  • Good Car Buying Experience

    By Ginu T on 24 Jun | VERIFIED PURCHASE

    The whole buying process was excellent .The staff were efficient, no pressure service with everything taken care of in an easy, understanding way. I whole heartedly recommend Donald's at Ipswich for anyone

    Reply from Donalds Mazda Ipswich

    on 25 Jun

    Thank you for taking the time to send in a review. Also thank you for taking to travel all the way down from Sheffield area to collect your approved used Mazda3. I will pass you thanks on to Carl and Luke who looked after you during the transaction. As always if we can do anything at all please do not hesitaite to get back in touch.

  • Helpful and knowledgeable staff

    By Mark H on 20 Jun | VERIFIED PURCHASE

    Very helpful staff, answered all our questions and made time for us. Would definitely recommend

  • Buying an MX-5

    By Andrew S on 05 Jun | VERIFIED PURCHASE

    Extremely helpful from start to completion of purchase, would certainly recommend

    Reply from Donalds Mazda Ipswich

    on 20 Jun

    thank you for taking the time to leave us a review. I am pleased you had a good experience and now the weather is getting better hopefully you can spend more time driving the MX-5 with the roof off. We look forward to seeing you back come service and mot time.