Cooper Ipswich Bmw

Cooper Ipswich Bmw

"Our commitment to you is to maintain the highest possible dealership standards at all times, whether you are searching for a new or Approved Used BMW or are an existing owner. If professional excellence matters to you, come and talk to the local experts."

Customer Rating

4.3 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (134)

  • on time both starting & completing the…

    By Mr. Jonathan Scopes on 20 Mar | VERIFIED PURCHASE

    on time both starting & completing the job.

    Reply from Cooper Ipswich Bmw

    on 22 Mar

    Thank you for the 5 star rating.

  • Inchcape BMW Ipswich

    By Very happy Mustang owner on 18 Mar | VERIFIED PURCHASE

    The team could not have done more to assist with the purchase of our 530e. Excellent communications, always responded and updated when they said they would and a smooth person focused hand over of the vehicle. Our vehicle was a Pre Registered car but we were given the full new car experience including the car being presented in the showroom collection area. to sum up, a premium brand delivering premium customer service.

    Reply from Cooper Ipswich Bmw

    on 19 Mar

    We are very happy to have provided you with such a positive experience!

  • Fantastic service

    By Mr Purcell on 16 Mar | VERIFIED PURCHASE

    Fantastic service. Staff very helpful throughout the whole process, and the final result is excellent. Car picked up on schedule and it's a pleasure to drive.

    Reply from Cooper Ipswich Bmw

    on 18 Mar

    Hello Mr Purcell, Hi Mr Purcell, thank you so much for your positive comments about Inchcape . We can't wait to see you again, have a great day.

  • Mot and service- car dropped off and…

    By Catherine on 13 Mar | VERIFIED PURCHASE

    Mot and service- car dropped off and courtesy car ride both ways- all very efficient, friendly staff and seamless process

    Reply from Cooper Ipswich Bmw

    on 15 Mar

    Catherine, thank you for the high star rating! We hope to see you soon!

  • BMW- Inchcape (Ipswich)

    By Dr. S. Sharma on 10 Mar | VERIFIED PURCHASE

    Been with BMW-Inchcape - Ipswich since 2013. Initial good sales and then I experienced a significant dip in their customer service but in the last two years, I feel there is a conscious attempt to improve customer service. Recent experience this month was very friendly, methodical and professional but could also be due to the efficiency of one personnel in particular - Megan Flatt - who I thought was brilliant in arranging everything. Still waiting to hear for my EGF goodwill refund though but I am optimistic this will not be delayed. - Dr S Sharma

    Reply from Cooper Ipswich Bmw

    on 12 Mar

    Hi Dr. S. Sharma, we are very happy to have provided you with such a positive experience! We hope to see you soon!