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Donalds Mazda Bury St Edmunds

Rating: 5/5(5 reviews)

Get in touch

Address

  • Morton Hall Industrial Estate
  • Easlea Road
  • Bury St Edmunds
  • Suffolk
  • IP32 7BY

Opening hours

Closed
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
SundayClosed
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00

About us

Donalds Mazda Bury St Edmunds is an authorised Mazda dealership offering new and used car sales, all makes and model servicing, MoT and parts. We cover from the Suffolk town of Bury St Edmunds and surrounding areas including Stowmarket, Combs Ford, Sudbury, Long Melford, Lavenham, Mildenhall, Walsham le Willows, Eye, Debenham and Helmingham. We are part of The Donalds Group, who operate six franchises throughout East Anglia at four locations.

COVID-19 safety measures

  • Appointment only
  • Social distancing measures in place
  • Contactless collection

Prior to your pre-booked appointment, all touch points on your car of interest will be thoroughly cleaned with anti-bacterial products. Inside the showroom, we're limiting the number of people in at any given time and will have antibacterial gel around the showroom for use with the option of other PPE on request such as face masks or gloves. You'll notice our customer facing staff will be behind perspex screens which we're all familiar with now in other retail shops.

AutoTrader awards

Other Awards

  • Autotrader Awards 2020 - Customer Experience Award

Our services

Business

  • Home delivery
  • Click and collect
  • Live video viewing
  • Contactless transactions

Location

Address

  • Morton Hall Industrial Estate
  • Easlea Road
  • Bury St Edmunds
  • Suffolk
  • IP32 7BY

Contact us

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5 customer reviews

5 out of 5
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5 customer reviews

  • David R07 Mar
    5.0

    VERIFIED PURCHASE

    First online purchase, was pleased how smoothly it

    Very professional, polite and understanding. I purchased a car online which was priced competitively and was given a 14 day return if the car wasn’t for me. After a week I realised it was for me and arranged a return, the manager was very understanding and issued a refund.

  • Kerry T08 Oct 18
    5.0

    VERIFIED PURCHASE

    Gained my trust with great customer service.

    I initially felt vulnerable as a buyer and was nervous that I could be "duped" into buying a duff car - I travelled 90 miles as Donalds had the particular make and model I had been looking for. The salesman patiently answered all of my questions and sent a detailed video of the car so I could see it before I made the journey to Bury St Edmunds. He took his time to demonstrate the features of the car, explain all the paperwork and took me for an unrushed test drive. I didn't feel pressured, his good humour put me at ease and I am so far very happy with my purchase. The other people at Donalds were friendly, the showroom is clean and welcoming and I am happy to recommend them.

    Donalds Mazda Bury St Edmunds12 Nov 20Dealer reply

    Thanks so much for taking the time to review us and we're delighted you were pleased with your experience at Donalds Mazda Bury St Edmunds.

  • Alison L18 Feb
    5.0

    Highly recommended dealer

    Extremely happy with the service at Donalds having just bought a used car online and remotely. Lots of info, prompt, friendly and professional communication, and prompt delivery to my driveway. Would definitely recommend and use this company again in the future.

  • Sally C12 Feb
    5.0

    Excellent customer service

    Extremely happy with the excellent customer service received when I purchased my new car. Nothing was too much trouble for the sales team and I would highly recommend them.

  • Ian B11 Feb
    5.0

    Used Audi a1

    Seen car on line and as I live on the Wirral was unable to view car and relied on the honesty of staff at Donald’s for full details of car and was more than happy with the whole procedure from start to finish and any worries were dealt with promptly and efficiently even down to the door step delivery would recommend to anyone looking for a new or used car thanks again ian

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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