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Knights BMW Stoke on Trent

One of the largest BMW dealers in the UK, Personalised Video available,Nationwide delivery available

Knights BMW Stoke on Trent

"As the MINI can offer the ultimate MINI adventure whether its new or a well bred Cherished car that you are seeking. Our exceptional MINI team are here to help you buy and care for your dream MINI."

Services offered

  • Used Vehicle Sales
  • New Vehicle Sales
  • Parts
  • MOT
  • Servicing
  • Warranty
  • Finance
  • Rental
  • Motability
  • Part Exchange
  • Delivery
  • Body Shop
  • Paint Shop

Customer Rating

4.1 out of 5

Rating breakdown

  • AutoTrader
    4.1(13 reviews)
Had an experience with this dealer?

Customer Reviews (13)

  • My experience was nothing but painless

    By Graham I on 07 Oct

    Excellent service nothing was to much trouble staff well manner and attentive to your needs top customer service

    Reply from Knights BMW Stoke on Trent

    on 08 Oct

    Hello Graham Thank you for the 5 star review,great feedback for our team here at Knights North BMW. We hope to welcome you back in the future, thank you for taking the time to review Knights North BMW. Kind Regards Arwa Middleton- Group Customer Retention Manager

  • Positive complaints.

    By Sarah S on 07 Oct

    We've been to BMW a few times, really enjoyed the Starbucks cafe but unfortunately this has been removed a bit of a disappointment, it went well with the ungrade market that BMW portray. On a more positive note :- The first impression of knights BMW is how welcoming the front reception staff were, especially the lady with blonde hair and is bubbly. (I do know her name,as I asked but it says you can't name people on your reviews.) We went into look at trade in cars, we spoke to the second hand car sales manager. What a genuine gent, he knew his cars in depth, gave us all the information we required and more. It is sales people like this all businesses should have, not just the ones that give you the chatter to part you from your money.

    Reply from Knights BMW Stoke on Trent

    on 08 Oct

    Hello Sarah Thank you for the 5 star review, a wonderful review for our staff to read. We really do appreciate when our customer take the time to review there experience within our retailer. We hope to welcome you back in the future. Kind Regards Arwa Middleton-Group Customer Retention Manager

  • Knights experience all good

    By john S on 07 Oct

    the BMW 535d M was my 5 th car from knights BMW, I bought it last month, I found the sales experience excellent, I dealt with Simon and Jason, the part exchange deal was above my expectations ,the car delivered on time , well presented and the salesman talked me though all the controls and upgrades since my last car, I have since recommended Knights to two friends ,they have and both bought cars, a 120 D M sport and a new X2?, both are delighted , a highly recommended dealer and I will visit again when the time to change comes around

    Reply from Knights BMW Stoke on Trent

    on 08 Oct

    Hello John Thank you for the 5 star review, thank you for such a fantastic review and more so for your recommendation. We could never ask for more them recommendation to family and friends. Thank you for taking the time to review Knights North BMW. Kind Regards Arwa Middleton-Group Customer Retention Manager

  • Great Service

    By Sean W on 07 Oct

    Great Service, always treated me well, had multiple cars from these guys.

    Reply from Knights BMW Stoke on Trent

    on 08 Oct

    Hello Sean Thank you for the 5 star review, fantastic review for our team here at Knights North BMW , thank you for taking the time to review Knights North BMW. Kind Regards Arwa Middleton-Group Customer Retention Manager

  • BMW Maniac

    By S S on 07 Oct

    Absolutely first class service but gutted that the Starbucks coffee bar has gone, I used to park here for football and take my mates who switched to buying BMW instead of Audi as a consequence, just because of this little added extra. I'm BMW through and through but could make others think twice, it's about the complete package, the customer journey so to speak. Good price, great service and a switched in team. Still a shame about the coffee...

    Reply from Knights BMW Stoke on Trent

    on 08 Oct

    Hello SS Thank you for the 5 star review, We are sorry to read about your disappointment ref the Starbucks, we do hope the coffee we have now is just as nice. Thank you for all your kind words regarding our team here at Knights. Thank you for taking the time to review Knights North BMW. Kind Regards Arwa Middleton-Group Customer Retention Manager