Customer Reviews (8)
As all car dealships should be.
Buying a pre-owned car from Lexus Sheffield was an enjoyable and stressfree experience from beginning to end. When we replace this vehicle (Hopefully a long time from now!) Sheffield will be our first port of call.
They set high expectations and they meet them
Excellent service and transparency, I bought the car all the way from London and took their word for it. No surprises on collection and everything went as smoothly as they had promised.
Exceptional staff and great car. We love our CT200
We had the best experience ever buying a used Lexus from this Sheffield Lexus dealership. My wife wanted a CT200 and we saw one at this dealership which was reasonably priced and had been maintained by this same dealership too. The Sales staff have been exceptionally helpful and we were treated like we were buying a top of range new car. Our whole experience of buying a Lexus from this Sheffield Lexus dealership was actually enjoyable even though we travelled 60 miles to view this car and then came back a week later to collect the car. We were picked up from the train station when we collected the car, there was a lovely coffee ready for us and our used car that we were buying was prepared to an exceptionally high standard. It was literally like a new car and I am genuinely a fussy customer and could not fault anything. I’ve been a Audi and BMW driver for years but feel my next purchase would have to be a Lexus and I’d love to come back to Sheffield Lexus to buy my next car.
Excellent buy of Lexus NX
Very efficient and pleasurable. The salesman was very knowledgable and answered all my questions satisfactorily. First rate service
UPDATE JUNE 2020. Initially happy but later discover the vehicle they sold me has had paint repairs done poorly, overspray on surrounding panels, corrosion on a roof rail from a deep scratch that hasn't been caused by me and software updates on the sat nav that haven't been done. Then they have the audacity to tell me to return it to them a 350 mile round trip when they know I'm on a limited mileage agreement. This is the most expensive car I have purchased and I've not had a single email or letter from managment from this dealer or from Lexus UK thanking me for the business. To add insult to injury, I've now learned there is a recall for my vehicle for fuel pump issues and guess what, no communication from this dealer. Would have expected better service from a Lexus main dealer and I am far from happy with them. EXTRMELY POOR - DO NOT BUY FROM THIS DEALER !!!!