Customer Reviews (4)
Fantastic from start to finish.
Had been wanting a Golf with all the extras as my next car, got a black Golf GTD 19’ plate and I made the best decision going with that, I was originally going to go with an 18’ plate for cheaper price but this car literally had all the extras I wanted and needed, came in the color I wanted and was the only VW dealer near my area that had this specific car. I was dealt with by Andy A, exceptional service from start to finish, with personalised videos of the car before I got there (was driving up from Manchester) outlines everything perfect for me, really informative and made the transaction so simple, I would recommend Andy A to anyone that is buying a car from there, exceptional service!
Not too impressed,too many dealers sell too many cars on finance or hp so they dont have to try Spent 45 mins waiting for my valuation which was vague to say the least,not a vw so can only give you a rough guide I was told then after deciding on the car I wanted and confirming the price it had in the windscreen I was told as I was paying cash it was then going to be £600 dearer because of no kickbacks from the finance company for cash deals,how do these people sell cars
Reply from JCT600 Volkswagen Sheffield
on 01 Aug
Hi Andrew, I am sorry to hear of your poor experience, it is certainly not the standard that we expect. Could you please contact me directly as I would appreciate an opportunity to address this. My name is Ray Barlow and I am the general sales manager. My email address is email@example.com. I look forward to hearing from you.
Just a look around...
This was my first visit to this dealership - initially to take a look around and potentially choose my next car. I am very particular when it comes to my car, understanding how it works and its spec etc - however no question I asked was too much trouble, what's more - the team did not ever appear frustrated that I was asking so much of them without placing a deposit. I applaud the patience of the sales team as well as the wonderful reception team who couldn't do enough whilst I was waiting and browsing in the showroom. I LOVE my new Golf - Thank you VW Sheffield.
Not happy with JCT600 Sheffield
Had a VW approved dashcam supplied & installed by JCT600 Sheffield. They forgot to install the sd card so the camera wasn't recording as I was driving, so basically pointless. Bought memory card myself so it would function. Contacted them, was told to email receipt and would be reimbursed. Did this and nearly 2 weeks later haven't received a reply. Customer service at its best. I don't think so.