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Burrows Mazda Sheffield

Rating: 4.7/5(30 reviews)
Trading Standards approved
Minimum 12 months warranty
Over 20 years trading

Get in touch

Address

  • Unit 16-18 405-409 Penistone Road
  • Sheffield
  • South Yorkshire
  • S6 2FL

Opening hours

Open now
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00

About us

Founded in 1999, Burrows Motor Company is owned by local business man, Steve Burrows. Being a family owned and run business, Burrows Motor Company is large enough to help with any motoring need whilst remaining small enough to retain the family-friendly feel. Representing 3 automotive brands across 8 locations and a dedicated used car dealership across Yorkshire and Worksop, we believe in offering the best possible service to each customer, whether they have been coming to us for 10 years or…

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Approved MAZDA dealer

MAZDA logo

This retailer is part of the Mazda UK network

COVID-19 safety measures

  • Social distancing measures in place
  • Contactless collection

We will continue to have our COVID measures in place when you visit us to ensure the safety of everyone, both staff and customers. We will maintain the two-metre distancing rule at all times. We are offering unaccompanied test drives. Our staff wear face coverings at all times and we kindly ask customers wear a face covering whilst visiting our dealerships. Sanitising hand gels is available for you to use throughout your visit. We’ll thoroughly clean all surfaces and vehicles between every use. ...

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AutoTrader awards

Our services

Business

  • Home delivery
  • Live video viewing
  • Click and collect
  • Vehicle health checks
  • Winter vehicle checks
  • Part exchange
  • Finance services
  • Contactless transactions
  • Insurance services

Onsite facilities

  • New vehicle sales
  • Used vehicle sales
  • Parts
  • Servicing
  • Approved Workshop
  • Motability
  • MOT
  • Parts & Accessories, Clothing
  • Tyre fitting & repairs

Location

Address

  • Unit 16-18 405-409 Penistone Road
  • Sheffield
  • South Yorkshire
  • S6 2FL

Contact us

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30 customer reviews

4.7 out of 5

30 customer reviews

  • Dean T17 Jan 18
    5.0

    VERIFIED PURCHASE

    Happy Mazda dealer customer relations

    Great dealer phoned up for car I needed part exchange deal done next day very easy polite funny ¿ people with sense of humour happy customer that had a great experience with burrows Mazda Would recommend to anyone looking for a car very helpful dealer

    Burrows Mazda Sheffield09 Feb 18Dealer reply

    It is all a part of the Burrows service - thank you for your kind words Dean.

  • Keemar K10 Jan 18
    5.0

    VERIFIED PURCHASE

    Mazda Magic

    Brilliant!! Attentive service without feeling pressured. Great Car!!

    Burrows Mazda Sheffield09 Feb 18Dealer reply

    Thank you for the great review Keemar!

  • James L02 Jan 18
    3.0

    VERIFIED PURCHASE

    Good initial impressions, after sales questionable

    Found a car at Burrows (100 miles away) for a very good price, communication with the salesman was good and on the day of the purchase the salesman was kind enough to pick me up from the train station. At the showroom, the car was presented well as it had just been valeted and was happy to proceed with the purchase. Only one key was supplied but was told they would send me a replacement spare (four months on and still no sign and no response through email). While sorting out the paperwork and finances, 'gap insurance' was mentioned, £299 for three years. First time I heard about it after the salesman didn't realise he forgot to send to information to me. As the car was a Mazda approved used car, there are benefits such as 7 Day Driveaway Insurance. I assumed I would be insured to drive it home, but no. I needed to request a quote rather than be asked to receive a quote, so I was driving for 20 mins without insurance. So not sure about the other six benefits they 'offer'.

    Burrows Mazda Sheffield03 Jan 18Dealer reply

    Hi James - our Mazda Sheffield Sales Manager will give you a call and arrange a spare key for you. We are ever so sorry about the delay.

  • Roger L27 Nov 17
    3.0

    VERIFIED PURCHASE

    OK but could have been beter

    The purchase element of my transaction was favourably comparable with others I have experienced, many of my purchases have been from Fords of Winsford and their service has always been excellent. However, the valeting of the car was not to previously experienced standards, for example the internal widows were covered in a film indicating they had not been cleaned. Also there was a noticeable odour in the car that went once I had cleaned the carpets. The main issue was the fact that the front windscreen washer jets barely reached the windscreen, clearly this had not been checked when the pre-delivery service was carried out, which makes me wonder if anything else was missed.... I now have to resolve this issue myself - at cost... Overall assessment was not poor but was less than average, but I can't score 2.5..

    Burrows Mazda Sheffield28 Nov 17Dealer reply

    Hi Mr Langford - So sorry to hear you were disappointed with the presentation of your new car. This clearly wasn't to our usual standard. We can assure you that all checks have been carried out. As a good will gesture the sales manager would like to offer you a full valet to be carried out at a location close to you at our cost, and he will give you a call to arrange. Thank you

  • Andrea G10 Nov 17
    5.0

    VERIFIED PURCHASE

    Friendly staff

    Friendly staff and not pushy at all. Let me just look and drive the car with no hassle. Easy purchase. Excellent service!

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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