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Burrows Toyota Rotherham

Our awards

Highly rated for our customer service 2019

Burrows Toyota Rotherham

Burrows Motor Company is a family owned business within South Yorkshire since 1999. Representing 3 automotive brands and with a dedicated used car dealership across 9 locations within Yorkshire and Nottinghamshire, we are large enough to help with any motoring requirements that you may have whilst remaining small enough to retain the family, friendly feel. All our showrooms are NOW OPEN to customers for all your motoring needs, whether that be servicing, MOT, maintenance work, sales or our business centre. Please be aware all customers must now wear a face covering before entering our showrooms. Here at Burrows the safety of our customers and team members is our absolute top priority. That’s why we have introduced certain measures to help protect your safety when visiting one of our showrooms. These strict measures are in place in every dealership and workshop to ensure the safety of everyone there, both staff and customers. Below are the steps Burrows have taken to increase customer safety during your showroom visit:

Services offered

  • Used Vehicle Sales
  • New Vehicle Sales
  • Parts
  • MOT
  • Servicing
  • Alarms
  • Warranty
  • Finance
  • Motability
  • Accessories
  • Vehicles Wanted
  • Communications
  • Part Exchange

Customer Rating

4.7 out of 5

Rating breakdown

  • AutoTrader
    4.5(13 reviews)
  • Reviews.co.uk
    4.7(36 reviews)
Had an experience with this dealer?

Customer Reviews (49)

  • Purchase of a second hand car

    By Michael V on 26 Feb 18 | VERIFIED PURCHASE

    After a Police career of more than 32 years I look for reliability, professionalism and substance in people I buy from. I found this in Burrows. I had confidence in the sales staff who dealt with me in very straight forward way. What was offered by Burrows was delivered on and after sale. This is my second Toyota and Burrows would be a first choice in car purchase for me.

    Reply from Burrows Toyota Rotherham

    on 27 Feb 18

    Thank you for the great review Michael!

  • Customer Satisfaction Again

    By Keith P on 05 Jan 18 | VERIFIED PURCHASE

    Excellent service and very competitive. Great customer rapport and negotiation with the Sales Executive.

    Reply from Burrows Toyota Rotherham

    on 07 Jan 18

    Thank you for your positive feedback. We do try and make what could be a stressful process for some a bit more enjoyable and hopefully easier for you. If you should need us for anything or you simply fancy a coffee while passing don't hesitate to pop in.

  • Burrows Toyota used car purchase.

    By Janet C on 24 Oct 17 | VERIFIED PURCHASE

    The car was a good price but some things that were promised in the sale never materialised. These things included a years MOT and a paint touch up stick.

    Reply from Burrows Toyota Rotherham

    on 03 Nov 17

    Dear Janet, I am sorry to hear that you recent purchase has not met your expectations. Please feel free to contact me direct and I would be happy to discuss the points mentioned. Many Thanks, Damien Freeman - Sales Manager

  • Excellent

    By Mariola G on 23 Oct 17 | VERIFIED PURCHASE

    Very nice friendly and helpful people . I’m happy I chosen Toyota company . Thanks.

    Reply from Burrows Toyota Rotherham

    on 03 Nov 17

    Dear Mariola, Thank you for your positive comments we appreciate all feedback. If you do need us for anything in the future or you would simply like to pop in for a chat and a coffee please feel free to do so. Thanks Again Damien Freeman, Sales Manager.

  • Buyer beware!

    By Kath C on 23 Sep 17 | VERIFIED PURCHASE

    Disappointing experience from a Toyota dealership. A number of minor things wrong with the nearly new Yaris I purchased from them - like no wheel locking nut tool, no manual at all, no service history log, they bought it from an auction as we found out only after we bought it. The worst thing was being told they were sure it hadn't had a smoker in it but now their cleaning products smells have worn off the smell is just nauseating. That would have been a non starter for me. All I can say is buyer beware.

    Reply from Burrows Toyota Rotherham

    on 24 Sep 17

    Big apologies that you feel your experience was sub standard, the issues you have mentioned were sorted on the day and we where unaware you still wasn't 100% happy. We do go to every effort to insure the information we give is correct and we generally would be aware of any issues with smoked in vehicles, your car was not one of them ? I would be happy for you to come down so we can investigate this for you and while you are here we will give your a car a full valet and see if we can do anything with the odour your describing. Please contact the dealership to arrange this.