Customer Reviews (2)
First class people, first class service, great car
Brilliant service from Ray and Stephen whilst buying a new Gran Cabrio from Parks for my wife. Straightforward, honest and a pleasure to deal with. Where there was a challenge they dealt with it transparently. Hand over excellent. Nothing to much trouble. Would use them again - and I live in Kent! And what a car my wife can't stop smiling!
Very disappointed with the service
Recently I've been in contact with the dealer regarding used car. They had a specific used car I was looking for in stock. First contact was fabulous, arranged test drive and traveled 50 miles to see the car. Unfortunately the fabulous experience stopped here. The gentlemen I was talking previously on his day off. The younger salesman with first name starting with "S" was .....how should I say this....very unpleasant, patronising and outright rude with his remarks. I need to point out that I loved the car, it was what I was looking for, however when we started negotiating the price the demeanour of this young chap changed dramatically. Patronising remarks, "big man" sort of behaviour, talking "down" to me etc, etc. I am sure everyone meet I guy like this at least once. Bottom line: I walked away. Why would I give my money to a business that employs such a staff? If you go there to look for a car make sure that your salesman name doesn't start with letter "S" You have been warned.