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Car Store Shrewsbury

Car Store Shrewsbury

Car Store is here to help you to buy your next car with confidence, and to make your car buying experience as simple and as easy as possible. Buy it your way! Search for, find, buy and even finance your next used car online, from the comfort of your own home. What’s more, hundreds of our cars can be delivered to your home for added convenience or you can head into store with our Click & Collect service. You’ll find cars at Car Store from 25+ well-known brands including cars from both larger manufacturers and premium names within the industry. For your total peace of mind, every car we sell is thoroughly inspected by expert Technicians who ensure that each and every car passes a 104-point check to get the Car Store Certified Quality stamp of approval. Car Store cars come with a free three-month guarantee and a 14-day Price Promise which ensures that they are priced the lowest in the market, if you find the same car at a local competitor cheaper – you’ll received a refund of the difference. If you don’t fall in love with your new car? Don’t worry, we offer a 7-day Money Back Guarantee and help you find one that’s right for you. Our stores also hold Aftercare departments to help you maintain your car and give it that all important TLC. So, buy with Car Store for a no haggle, no hassle experience! We’ve even hit 4.2 stars on Trust Pilot, what are you waiting for?

Services offered

  • Car Finance l Vehicle Maintenance l MOT’s and Servicing l Repairs l Vehicle Health Check l Trade-In l

Customer Rating

3 out of 5

Rating breakdown

  • AutoTrader
    3(22 reviews)
Had an experience with this dealer?

Customer Reviews (22)

  • Avoid them like the plague

    By Kevin W on 20 Aug 20

    Viewed a car on Wednesday afternoon and wanted to take it but still waiting for it Saturday. Finance company saying they are waiting for details from Car Store, Car Store say all sent. Prices non negotiable yet price dropped on finance. Finance figure quoted was and agreed, on application this jumped by £140 a month. Lack of communication. Defiantly not drive away in 30 minutes. Also claim to offer 7 day money back but after speaking to finance company they are not able to do it. Would not recommend

  • Avoid Avoid Avoid

    By Nikki B on 07 Nov 19

    Purchased a car on 18/10/2019 a fault with the PDF came on on the 21/10/2019, they had the vehicle back for repair on 22/10/2019 I collected it the same day the same fault came on again 23/10/2019. They said it would have tog go to a main dealer and would book it in for 01/11/2019. They said I had to let them try to repair it again. on 04/11/2019 I discovered they had not booked the car in, they had just forgotten about it, they never call you back you have to constantly chase them for answers. On the 05/11/2019 I told them I was going to reject the car under the Consumer Rights Act 2015 for being faulty and and not repaired within a reasonable time. Then they told me I could not do that as they had now booked it in for repair on 11/11/2019, they did this at 11.05 am on 05/11/2019. I have made a formal complaint to the finance company, The AA & Citizens advice. I wish I had never walked through the showroom door!!!

  • Do not buy from here! Terrible customer service

    By Steven P on 06 Nov 19

    DO NOT TRUST THIS STORE!! Purchased a car from here and literally driving home from the store the engine management light and low coolant light came on. Car went back in for diagnostics and repair and was delivered back to my home a couple of days later. The next day the engine management light came back on! Fed up, i phone the store for a full refund as i'm REJECTING the car purely becuase it clearly didn't have a 128 pont AA inspection as stated or else these issues would have been picked up. Store are doing their best not to refund me the money even though the Consumer Rights Act explicitedly states that any car that produces a fault in the first 30 days , the buyer is entitled to a full refund. They've currently got the car back again to "see if there's a fault" before i can get a refund!! Their sales tactics are very very pushy and they'll get frustrated if you don't buy in to their extra services! Save yourelf the stress and do not buy from here or any other Evans Halshaw.

  • Don't believe a word they tell you

    By D W on 30 Oct 19

    Poor experience. We test drove and subsequently decided to buy car in showroom with had price alongside the vehicle's details clearly displayed in the windscreen. We were informed by the salesman that the CarStore policy was to price cars realistically but with no negotiation. In other words the price on the car was fixed. Once we decided to buy the car the salesman spent ages attempting to sell various forms of cover, treatment etc, after which we were finally ready to do the paperwork. It was at this point that the salesman mentioned a price higher than that displayed on the car, despite having quoted the lower price on countless occasions earlier in our discussions. We queried this and were told that the wrong price must have been left on the car, and that we would have to pay the £400 higher price to buy the car. We walked away disgusted. Would avoid. Very dubious sales techniques.

  • Great experience

    By Kate F on 26 Oct 19

    Brilliant experience, quick and easy. Very happy with my car and the bit of work needed doing exceeded my expectations highly Recommended

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The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.