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Lexus Woodford

Our awards

Highly rated for our customer service 2020

Customer Rating

4.6 out of 5

Rating breakdown

  • Feefo
    4.4(31 reviews)
  • AutoTrader
    5(1 review)
  • Trustpilot
    4.7(60 reviews)
Had an experience with this dealer?

Customer Reviews (92)

  • Very Helpful

    By Durai 6 Days ago | VERIFIED PURCHASE

    The sales lady very helpful and explain the different models available in SUV.

    Reply from Lexus Woodford

    4 Days ago

    Good morning, Thank you for your rating and feedback. Kind regards, Lexus Woodford

  • Not what I expected

    By Mr W Abed 6 Days ago | VERIFIED PURCHASE

    Can’t fault the sales team as they were professional and helpful,, however after collecting the car I noticed it was pulling to the left sharply and dangerous ( only seven miles from collecting) so I had to call recovery and took it to a local garage to have the tyres tracking fixed !!! Since then I called Lexus but got nowhere. Not what I expected from a reputable company.

    Reply from Lexus Woodford

    4 Days ago

    Good morning, Thank you for your rating and feedback. We are sorry you feel this way. If you would like to contact our management team, please email Management@hillsmotorgroup.co.uk. We hope to be able to resolve this with you. Kind regards, Lexus Woodford

  • We bought a Lexus UX and we are so…

    By Jennifer Cooper 17 Days ago | VERIFIED PURCHASE

    We bought a Lexus UX From your Woodford branch and we are so happy with it. The staff there were amazing. George the sales man couldn’t have been more helpful. He really did go above and beyond. George’s people skills are second to none. He is an asset to Lexus.

    Reply from Lexus Woodford

    13 Days ago

    Good morning, Thank you for your rating and feedback. Kind regards, Lexus Woodford

  • This is my 4th Lexus

    By Kim Wilkins 17 Days ago | VERIFIED PURCHASE

    This is my 4th Lexus As always the service here is first class from the sales team especially in the current climate. I think the fact that this is my 4th Lexus from the same dealership speaks for itself. Great dealership with in my option the best product on the market.

    Reply from Lexus Woodford

    13 Days ago

    Good morning, Thank you for your rating and feedback. Kind regards, Lexus Woodford

  • This was the 4th lexus I have brought…

    By James Reynolds 18 Days ago | VERIFIED PURCHASE

    This was the 4th lexus I have brought from this dealership and again very pleased. The reason I didn't give 5 stars was I haven't had a phone call or email after taking delevierly asking whether everything was OK.

    Reply from Lexus Woodford

    13 Days ago

    Good morning, Thank you for your rating and feedback. Kind regards, Lexus Woodford