Customer Reviews (5)
After an awful experience with another garage which left me out of pocket and untrusting my oh my did this garage do a complete 180 on the level of service and communication you'd expect when spending a lot of money. Not only where the attentive to my needs but actually helped me save money in a few different ways. I honestly can't recommend them enough and when I am due to upgrade I will most certainly be visiting these first despite them being situated in another country.
Probably the best!!!!
I have to say this is easily the best experience I have had with a car dealer in the last 30 years. There was no hard push and all I had was honesty from the start with really nice, friendly staff. I had to travel 60 miles to buy this car and the salesman pointed out all the minor points before I decided to view it. eg. scratches, stone chips. I ended up purchasing the car and all the small scratches and brake discs/pads were replaced as promised. Really nice touch with the bottle of wine on picking up the car. Well done Struans I will definitely consider you before any other car dealer.
Stuans Mazda either have ghost cars for sale or deliberately delay in marking vehicles as sold. Current example CX 5 Sport 2015 - no car exists. Very disappointing!
Reply from Struans Mazda Perth
on 28 Feb 18
Good morning, First of all I am very sorry to have disappointed you with this enquiry but I can assure you this car does exist and it is coming into our Centre tomorrow morning when the current owner collects his new car. Struan have never and will never put Ghost cars into any of our advertisements but there are occasions like this where we do advertise cars which are due into stock. We have now actually pre-sold this car from another Auto-trader enquiry so the listing will now be removed. I am happy to provide you with some images of the car when it arrives tomorrow if you would like me to. Regards, David Angus
An Excellent Experience
I have been looking for a car for a few months now, with just a couple of models in mind, used 12/18 months old at the right price. Scanning the for sale ads again, a recently reduced vehicle came up offering excellent value for money, arguably the best priced one in the country at that time. I rang the garage and spoke to Craig, absolutely no nonsense, bearing in mind I live 300 miles from the garage. within 1 hour I had a price for my part ex, deal agreed and all sorted, Arrangements were made to pick the car up, this was dealt with by Calum, again a smashing chap and also once again no messing about talking rubbish. Paperwork all ready when I got there, arrived early to help me out. What more can you ask. car buying made easy and without the rubbish you too often get from other car sellers. Thank you for the gift, it was consumed and enjoyed :-). Craig / Calum Excellent.
One of the best experiences.
I have visited and called many dealers and garages during a search for the right car. Different experiences. Found one we liked it at "Struans". So decide to purchase it. Excellent customer service. Have been dealing with sales executive Declan Collins. Top man. No hard sale. Explained and gave all information about the car and its condition. Replayed quickly to e mails, always called me back, when promised, sent additional photos. Sales process was easy, clear and straight forward. Car been taxed, prepared, checked and ready for me. Arranged car for delivery. Again nothing to complain. Delivery driver really nice polite gentlemen. I can highly recommend Struans to everyone without regrets.