Customer Reviews (51)
Good all round Experience
I was impressed at the service I received . I had rung ahead and on arrival the car was ready, preparedand clean. I had a discussion with Steve, who provided detailsofthe car's history and he was able to show me the relevant documents including the V5 . I took the car for a test drive and was able to have a full inspection. I agreed to puchasethe vehicle and the whole process was completed very smoothly. Following purchase there was an issue tegarding the rear tyres but that was very quickly resolved by Phil Ponting. I happy to say that I am very pleased with my purchaseand would reccommend the organisation
An excellent Experiences from start to finish
They made the experience of buying a New Second hand Car a real enjoy as they answered an question I have from how do I claim my Car Tax refund to how do you check the oil on the car. They knew everything about the car and when they said they would call you they did. I felt so safe that the car was as descripted on the website. What I really loved was as soon as I said I wanted to see the car and paid a deposit they took the car off of all of the websites, so that I had the feeling that I was an important customer as they believed that I was genuinely interested in buying the car. The process of then buying the car was a matter of mins. I WOULD DEFANTLY BUY FOR THEM AGAIN
Very friendly staff, no pushy salesmen, allowed to take your time looking over the car, This is the second car that I have bought from Pontings this year, would definitely buy from them again. All cars are of high quality. Would definitely recommend them.
One word... excellent
Was excellent from start to finish. Great customer service
The gentleman who sold us our car was very helpful, efficient, and made myself, partner and child feel very welcome.