Skip to contentSkip to footer

Perrys Mansfield Ford

Customer Rating

4.5 out of 5

Rating breakdown

  • AutoTrader
    4.5(39 reviews)
  • Judge Service
    4.7(7 reviews)
  • Trustpilot
    4.5(230 reviews)
Had an experience with this dealer?

Customer Reviews (276)

  • Team is absolutely great

    By Iasma on 28 Feb | VERIFIED PURCHASE

    Team is absolutely great. Customer service was at its highest standards.

    Reply from Perrys Mansfield Ford

    on 02 Mar

    Iasma, your wonderful feedback and rating mean a lot to us. Thanks for taking the time to leave us this great review! Take care, Angela

  • Poor aftersales and service

    By Chris Walker on 22 Feb | VERIFIED PURCHASE

    Poor aftersales, nobody willing to take responsibility, rude staff, Bought my 10th ford in December and had so many problems since, service department totally incapable of resolving a problem. Parts ordered and told I’d get a call to get car booked in for the 4th time. That was 3 weeks ago, nobody has been in touch. Never this bad when GK ford.

    Reply from Perrys Mansfield Ford

    on 28 Feb

    Chris Walker, thank you for taking the time to leave us this feedback. We regret to hear that your experience with us was not a positive one. We would like to have a better understanding about your experience. Please reach out to us at GroupCRM@perrys.co.uk at your earliest convenience and we will do our best to resolve this with you. Kind regards, Angela

  • Great service

    By Shevor on 21 Feb | VERIFIED PURCHASE

    Great service , great staff , very good all round

    Reply from Perrys Mansfield Ford

    on 23 Feb

    Shevor, we're glad to hear you enjoyed your visit. Thank you for taking the time to let us know how we did. We hope you have a great day! Angela

  • Great Staff....Excellent Service

    By Seigha on 07 Dec 18 | VERIFIED PURCHASE

    Perrys at Mansfield has wonderful staff. Everyone I met was courteous and very helpful. I wish I could remember all their names. Special thanks to Marc Newton who kept in touch from the start, followed up and facilitated the various stages of the transaction. Thank you.

    Reply from Perrys Mansfield Ford

    on 21 Dec 18

    Hi Seigha, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Best wishes, Caitlin

  • Polite and helpful

    By Carl on 02 Dec 18 | VERIFIED PURCHASE

    At Perrys Mansfield all the staff are very polite and helpful no matter the problem. would highly recommend them to anyone.

    Reply from Perrys Mansfield Ford

    on 06 Dec 18

    Hi Carl, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All the best, Caitlin