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Cramlington Ford

Cramlington Ford

"Established in February 1991, Cramlington Ford is an independent family owned retail dealer providing a friendly, honest relaxed & informed customer focused approach, backed by the leading car manufacturer in the UK."

Services offered

  • Used Vehicle Sales
  • New Vehicle Sales
  • Parts
  • MOT
  • Servicing
  • Alarms
  • Insurance
  • Warranty
  • Finance
  • Rntal
  • Motability
  • Accessories
  • Vehicles Wanted
  • Communications
  • Part Exchange

Customer Rating

3 out of 5

Rating breakdown

  • AutoTrader
    3(2 reviews)
Had an experience with this dealer?

Customer Reviews (2)

  • Absolute rubbish don’t recommend to anyone

    By Graham S on 16 Nov 18

    While buying my new ford everything was fine but once bought it went down hill.They put the car in the showroom when l picked it up it wasn’t washed there was no proper transfer and they didn’t give what they agreed rubbish

    Reply from Cramlington Ford

    on 17 Nov 18

    To every story there are two sides : YOUR dual controls installer was appointed by YOU at 11am, you arrived UNAPPOINTED at 1pm expecting to collect your car. Unfortunately, our Sales Consultant had appointments he was concluding at this time. I offered you assistance, which you refused, as you had an appointment, and you just wanted the keys to get away. The was clean and ready to go, so I presented the keys to you. On our follow up, you refused a second handover appointment, and, this week hung up on our Sales Consultant. "they didn't give what they agreed" - we can only assume you refer to the extended warranty, which is in place, and the spare wheel, which had been awaiting collection for 4 weeks, when we could have done the "proper transfer" you did not have time for.

  • Cramlington Ford

    By Milton D on 10 May 18

    Great to deal with, honest and open transaction, fantastic staff to deal with, would highly recommend

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