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CarShop, Northampton

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CarShop, Northampton

Start your journey with us online today, to save time in-store. You can start a free finance eligibility check and receive a response within 60 seconds, hold your dream car for a fully refundable £99 deposit, and guarantee your valuation for part exchanging your car with us online, all before visiting us in your chosen store. Plus, our state-of-the-art service centres will be there to help you out whenever you need us!

Services offered

  • Price Match Promise
  • 7-Days to change your mind
  • Price Match Promise
  • Flexible Finance
  • 114 Point Safety Check
  • 3-Month Guarantee
  • Part Exchange
  • RAC Warranty
  • MOT & Servicing
  • Award-Winning Retailer
  • HPI Vehicle History Check

Customer Rating

4.7 out of 5

Rating breakdown

  • Feefo
    4.9(1274 reviews)
  • Trustpilot
    4.6(1204 reviews)
  • AutoTrader
    2.1(22 reviews)
Had an experience with this dealer?

Customer Reviews (2500)

  • A year ago today I took out a finance...

    By Miss LEPERE 3 Days ago | VERIFIED PURCHASE

    A year ago today I took out a finance for a car for 5 years, which was told to me was ‘a cheap good deal’. I also took a 3 year warranty incase of any problems. The car broke down on me 3 months in, also it’s been having problems with the electrics , so I proceed to ring my warranty to cover the problems , they declined as they are not able to fix ‘electrical issues’ which was not something I got told when I purchased the car. Ever since then the car had been having issues that are ‘common’ however I did not get told about this when the vehicle was purchased. Aswell as these problems there have been so many others but each time I’ve been told they can’t help me or cover anything. I am extremely disappointed and let down but the service provided to me. And would not advise anybody to go to carshop for their car.

  • Easy to book

    By Mr Daniel Cox 4 Days ago | VERIFIED PURCHASE

    Easy to book, service and MOT on the same day. Quick and easy drop off, call to explain any findings. Garage was able to get jobs done quickly so I could pick up car at 5pm

    Reply from CarShop, Northampton

    2 Days ago

    Daniel, Thank you for your review, we will pass your comments onto the team and look forward to seeing you next year once your next service and MOT is due.

  • Lost confidence

    By James Simpson 10 Days ago | VERIFIED PURCHASE

    My car is in the workshop for the fourth time. The response from Ryan at front of house is always exceptional, however, he should not be put in this predicament continually by the poor workmanship of his team of mechanics. I have lost all confidence in the standards I am experiencing. On the second occasion my car was kept for over a week with the assurance of a complete repair. I took my car for an independent inspection by a reputable garage which exposed no repair had taken part. Car was taken for a third time with the assurance of a fix. On collection of my car my wife had to drive home with no brakes and a banging noise from the front wheel. Again, took my car for an independent inspection by said reputable garage only to find the drive chassis had not been refitted correctly, and in his opinion was only a matter of a few miles before the whole front wheel was going to fall off. My wife’s life has been put at risk. Where do I get my confidence that when we collect the car after…

    Reply from CarShop, Northampton

    6 Days ago

    James, our apologies that your vehicle still had an issue after leaving our Service Centre, we will pass your review over to our Service Centre Manager Tony Coles who will be in contact with yourself to discuss all the issues.

  • I had no issues with having my car…

    By Natalie 18 Days ago | VERIFIED PURCHASE

    I had no issues with having my car serviced and MOT’d. I arrived a bit before the time I was given and was not an issue and picked it up at 4pm as arranged Car was ready all work carried out and cleaned inside and out Thank you

    Reply from CarShop, Northampton

    10 Days ago

    Natalie, thank you for your review, we will ensure we pass your comments onto the team at our Service Centre.

  • Very straightforward process

    By TOMAS CARVAN on 16 Dec 20 | VERIFIED PURCHASE

    Very straightforward process, no issues found. I have asked for a replacement of wipers, which were not delivered, and for repair of my CD player, for which there wasn't time/technician. Generally partially satisfied

    Reply from CarShop, Northampton

    10 Days ago

    Thank you Tomas for your review. Glad to see on the whole you didn't have an issue. If you would like to suggest any further ways we could have turned your experience to 5 stars please email us at quality@carshop.co.uk and we will try our best to help.

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The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.