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Monks Cross Used Cars

Our awards

Highly rated for our customer service 2019

Monks Cross Used Cars

Monks Cross Used Cars are a specialist used car dealer based behind John Lewis at Monks Cross York, 5 minutes from the A64. Monks Cross Used Cars go the extra mile so you can go the extra miles. We pride ourselves in excellent customer service check out our reviews on google and website testimonials.

Services offered

  • Used Vehicle Sales
  • Finance
  • Part Exchange

Customer Rating

4.7 out of 5

Rating breakdown

  • AutoTrader
    4.7(23 reviews)
Had an experience with this dealer?

Customer Reviews (23)

  • The right car, efficiently sold

    By John B on 08 Nov 17 | VERIFIED PURCHASE

    The type of car we were looking came up on a web search (make, price, location of garage) . The car had been checked by the RAC and passed a detailed list of check points. The price seemed a little above the average, but one owner, service history, clean, why waste more time? Friendly and well informed sales lady (director of the company) looked after us ; I felt confident we re in good hands and had a fair deal. Part exchange trade-in was not high but matched "We-buy-any-car" quote. I do understand they have to be realistic with trade-in cars that do not quite match their needs, but vaguely hoped for more. All working fine after 2 weeks of use. One tiny quibble : the locking petrol cap does not lock properly; they agreed to supply and fit a new cap but this has not happened yet, maybe they need a reminder.

    Reply from Monks Cross Used Cars

    on 08 Nov 17

    Thank you John for your review, we always offer the best deal we can, it is a 1 owner low mileage car in lovely condition. The car was collected last week when I was away and Nick has ordered the filler cap from Ford so should arrive shortly. I will give you a call to arrive fitting Many thanks Victoria

  • Great car, great customer service.

    By Chloe M on 23 Aug 17 | VERIFIED PURCHASE

    I recently bought a Renault Megane from Monks Cross Used Cars. I am very happy with the car and Victoria was very helpful during the finance application.

    Reply from Monks Cross Used Cars

    on 08 Nov 17

    Many thanks Chloe for leaving your review Kind Regards Victoria

  • A rare breed in used car sales!

    By Robin L on 17 Jun 15 | VERIFIED PURCHASE

    I’ve never experienced the level of service provided by Monks Cross Used Cars before and they stood out right from the first contact with Victoria. The car looked right for us but that’s only part of the equation. The confidence and trust Victoria engendered was the reason we decided to drive 200 miles to York to view and test drive the car and see if they lived up to the glowing 5* reviews we’d read on Google. The reviews were completely accurate and we too were absolutely delighted. They made the 400 mile round trip more than worth it. We are so happy with the car and the excellent service. We will definitely come back when we need another car. Victoria and Stuart have a business philosophy which is sadly very rare these days in the used motor trade so they are to be congratulated on their efforts! I have absolutely no hesitation in recommending anyone looking for quality used car to call Victoria or Stuart at Monks Cross Used Cars. Many, many thanks Victoria/Stuart

  • Made buying a car stress free

    By Paul D on 22 Apr 15 | VERIFIED PURCHASE

    We found Monks Cross Used Cars by accident because we were actively looking for a SAAB 95 diesel estate and they had one listed on Autotrader. And we're so glad we did! They went out of their way to provide information and pictures about the car in advance knowing that we lived some considerable distance away. The car was ready and waiting for us to the test drive at the appointed time. They were polite and courteous at all times; they were upfront about something that didn't work and confirmed it would be sorted ahead of our purchase; they were receptive to our comments about work we thought the car needed and actually did some extra bits too without us asking; the car looked like new when we arrived to collect it, and even the paperwork was hassle free. A good experience all round. Assuming the car doesn't develop any unexpected trouble, we wouldn't hesitate going back to Monks Cross next time we're looking for a car.

  • Nice car dealers

    By on 24 Mar 15 | VERIFIED PURCHASE

    Thanks nice car fair price easy laid back people.