Customer Reviews (8)
Very impressive customer service.
Super Professional outfit, bought a second hand Seat from these guys, I live over 150 miles away, everything from initial contact to COVID home delivery was exceptional . The car arrived as was exactly as described . The team are super friendly.
If your thinking of buying from these JUST DON'T
Bought DS4 mid August 2019, had nothing but trouble with the DPF system, 3 times had back twice told was DPF and was sorted, 3rd time hole in manifold told new one put on. I'm now having to have a new DPF system fitted not cheap by the way, as i was unwilling or trusted them to eleviate the problem, did contact but all i got was its been a year what do you want us to do.
A friend recommend drakes I was in the market for a Renault trafic van With one call to Nigel everything was taken care of he put great deal together for me Within 2 week of calling I part exes my abarth for a new van The service was excellent nothing was too much trouble for Nigel and his team I cannot recommend them enough A big thankyou From a very happy customer
Had my car in at the paint & body shop for repair, due to some car owner damaging my car and leaving the scene. I have to say what a brilliant job they have done, I liased with a gentleman called (Matt) And what a great service I received.
Following a front end collision my insurance company requested I take my car to Drakes garage for repair. I received my car back with incomplete repairs, I returned to Drakes with a number of complaints to be rectified. They assured me that all repairs had now been completed apart from a knocking noise which wasn't there before the accident, the garage explained this was a manufacturer issue. At this visit I collected the car with my family, on the long drive back to my home we found the lighting system to still be faulty just as it was when first taken to garage. I felt this to be very dangerous and almost caused a collision on this trip due to the lights cutting out momentarily meaning I was not visible to other drivers! I was forced to take the car to the original dealership who explained that the knocking noise was the engine and Drakes should have actually replaced the engine mounts which were broken during the accident!! Customer service since has been terrible! Do not go there!