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James Glen Car Sales

James Glen Car Sales

"Est 1982. We aim to make our customers buying experience simple and enjoyable. Our online specifications are always accurate and descriptions honest. Based in Airdrie, we are 25miles from Glasgow Airport where we are happy to collect distance customers. Please visit our website where you can access car walkround videos and customer reviews. www.jamesglen.co.uk Trading Standards Approved Dealer"

Services offered

  • Used Vehicle Sales
  • Finance
  • Warranty
  • Part Exchange
  • Vehicles Wanted

Customer Rating

5 out of 5

Rating breakdown

  • AutoTrader
    5(24 reviews)
Had an experience with this dealer?

Customer Reviews (24)

  • Better than the rest.

    By Brian C on 11 Mar 17 | VERIFIED PURCHASE

    Excellent service, well prepared car, at a sensible price, backed by a decent warranty. These are the ingredients for a happy customer. Works for me. It's not a shiny dealership with helium balloons tied to the mirrors. The staff don't hound you on the phone daily to see if you have made up your mind yet. Oh no, much better than that..straightforward people doing straightforward business. It makes the buying experience just so much better. Would recommend James Glen to anyone looking for a car...in fact, I already have.

    Reply from James Glen Car Sales

    on 22 Mar 17

    Thank you for leaving your feedback Brian. It was a pleasure to have sold you a car, thoroughly enjoying the chat over the process. Enjoy the '7 and hope to see you back again the future, rest assured we will still be Balloon and Shiny Suit free :) All the best, Stephen

  • Very happy

    By Graham K on 15 Feb 17 | VERIFIED PURCHASE

    early days as far as the car is concerned, Delghted with the car so far, its been brought up to a very high standard, as were all the cars in the showroom, all work required to be done by the RAC , for warranty purposes, had been completed, haggled a bit, got a bit off the price, yeh v.happy

    Reply from James Glen Car Sales

    on 20 Feb 17

    Hi Graham, thank you for the business and for taking the time to leave your feedback for us. Enjoy the new car, and hopefully see you back again when next in the market. I'll keep my fingers crossed for a 5/5 next time :) Stephen

  • Excellent service first class dealer.

    By Colm M on 09 Feb 17 | VERIFIED PURCHASE

    We purchased a car from James Glen Car Sales. We were very impressed with this dealer. I purchased the car over the phone as we are N.Ireland based and then took a flight over to collect. Risky in my book!!. The car was better than had been described to me on the phone. We were collected from the local airport by one of the engineers from the garage. All service documents and paper work were available for inspection, the car was presented and detailed immaculately. James Glen's staff appear to be 'car people' and knew exactly what a fussy buyer like myself is looking. I could not recommend James Glen Car Sales highly enough. It is nice to meet an honest car sales outlet who try so hard to meet the customer expectations. 5 star in my book!!

    Reply from James Glen Car Sales

    on 10 Feb 17

    Hi Colm, thank you for taking a leap of faith and traveling all the way from Northern Ireland. It was a pleasure to meet both Catherine and Yourself at the garage yesterday. I hope you have many happy miles in the BMW and trust the grandchildren will go easy on that lovely Oyster leather interior :) Perhaps see you again at some point in the future. Kind Regards, Stephen

  • Good laugh, and no pressure

    By William M on 05 Feb 17 | VERIFIED PURCHASE

    It was a relaxing time looked at two cars and had a laugh with them about what one to get, I was under no pressure at all, good guy's and was dealt with really good, I would definitely go back to games glen again, thanks guys :)

    Reply from James Glen Car Sales

    on 10 Feb 17

    Hi William, thoroughly enjoyed having you guys at the garage on Saturday. As you say, had a good laugh - buying a car doesn't always have to be a serious experience :) Sure you will get fixed up okay with a van from Barry at Clarkson Commercials and hope to see you back when next in the market for a new car. All the best, Stephen

  • Totally professional experience..

    By Stuart T on 04 Feb 17 | VERIFIED PURCHASE

    Many thanks to steven and his team for a very professional and ultra friendly experience in the process of purchasing our new car and the excellent condition they present there cars is 2nd to none we are totally happy with our part X deal and our M sport 320i .

    Reply from James Glen Car Sales

    on 10 Feb 17

    Hi Stuart, you are more than welcome. Only problem is, it will probably be another 5-years before we can be of service again :) Still, if the Outlander is anything to go by, the 3-Series will still be low mileage and very well kept. Pleasure to meet you both and hope to be of help again in the future. Kind Regards, Stephen

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The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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