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Mercedes-Benz Of Norwich

Customer Rating

4.8 out of 5

Rating breakdown

  • Judge Service
    4.8(638 reviews)
  • AutoTrader
    1(1 review)
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Customer Reviews (639)

  • Very satisfied

    By Mrs Joanne Cracknell Today | VERIFIED PURCHASE

    Mercedes of Norwich were really helpful and I'd recommend them because Seb Fisher, sales person, was excellent. Everything explained thoroughly, made to feel special .Very clean showroom, Covid award

  • Very satisfied

    By Mr Kevin Waters 2 Days ago | VERIFIED PURCHASE

    Mercedes of Norwich were great because Adam in sales, was informative and pleasant with no pressure. A credit to your organisation

  • Dissatisfied

    By Mr Liam Healy 2 Days ago | VERIFIED PURCHASE

    When I purchased my vehicle I took out 7 day free insurance, I filled out the form online and also phoned up to get it verified as instructed. When I collected the vehicle I asked about an insurance certificate and was told that I go online and download it. Anyway a day later I tried to claim on this insurance to get a windscreen chip repaired and discovered that the salesperson had not activated the insurance on handover, so I had been driving round for 2 days with no insurance! I really expect better from Mercedes.

  • Very satisfied

    By Mr James D 5 Days ago | VERIFIED PURCHASE

    My experience at Mercedes of Norwich was pleasant with a welcoming atmosphere, smart airy premises, refreshments on tap and an informed discussion and smooth transaction with their sales representative James Cooling.

  • Very satisfied

    By Mr Stephen Davies 5 Days ago | VERIFIED PURCHASE

    I was pleased with Mercedes of Norwich and would recommend them because under difficult circumstances they still provide a very professional and safe service. The sales person was very knowledgeable, efficient and not pushy. I traded in my Range Rover and the the whole process was handled in a competent manner leaving me with an assurance I had a good deal and very satisfied with the vehicle.