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Mercedes-Benz Of Norwich

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Customer Rating

4.8 out of 5

Rating breakdown

  • Judge Service
    4.8(446 reviews)
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Customer Reviews (446)

  • Satisfied

    By Dr Yeshwanth Kempanna 4 Days ago | VERIFIED PURCHASE

    My experience at Mercedes of Norwich could have been better because I had an unpleasant experience with one of the sales representative Mike who wanted to finalise the price before letting us test drive the car to experience it's true worth. Me having had to deal with two different sales representatives could have been avoided in the first place.

  • Very satisfied

    By Mr Oren Pattison 6 Days ago | VERIFIED PURCHASE

    I had a great experience at Mercedes of Norwich because Shanez was incredibly friendly, knowledgeable, welcoming and professional. He told me exactly as it was and didn't try to over sell anything whilst informing me of all my options. I felt respected as both a customer and as an individual. The cost of the car was tailored around my needs and the level of service from start to finish was outstanding.

  • Very satisfied

    By Mr Edward Wozniakowski 7 Days ago | VERIFIED PURCHASE

    I'd recommend Mercedes of Norwich to a friend because they are professional, knowledgeable, friendly and I feel that I can trust them

  • Very satisfied

    By Mr P 8 Days ago | VERIFIED PURCHASE

    The Sales person i spoke to Martin Lambert was extremely friendly and helpful from start to finish, from sending me a video of the vehicle before i visted the garage to when we arrived to pick the vehicle up, He explained everything in such detail and took the time when we didnt understand things. He didnt make you feel like he was in a rush to make a sale and get you out the door, He took the time to make us feel like we were important and that our happiness mattered to him. we will defintely be using Mercedes norwich again because of this service

  • Very satisfied

    By Mr Jamie White 9 Days ago | VERIFIED PURCHASE

    Mercedes of Norwich were great because they looked after my needs and offered me a very competitive deal