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InnerLink Motors

Rating: 4.6/5(11 reviews)

Get in touch

Address

  • 128 BARRACK STREET
  • Norwich
  • Norfolk
  • NR3 1TL

Opening hours

Not provided, please contact the dealer

About us

We are a family run business having been established since 1991 offering a great selection of quality used cars alongside our busy MOT testing station and full garage facilities which offer the very best in servicing, diagnostics and repairs.

COVID-19 safety measures

  • Social distancing measures in place

Hand sanitiser is available in reception as are disposable face masks. Screen in place at desk in reception area also. Customers are more than welcom to pop down and browse vehicles on site but bookings are prefered to ensure ease of viewings.

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Location

Address

  • 128 BARRACK STREET
  • Norwich
  • Norfolk
  • NR3 1TL

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11 customer reviews

4.6 out of 5
91%
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11 customer reviews

  • Beryl M29 Oct 19
    5.0

    Ford Kuga 4x4

    A pleasure to do business with Innerlink, my husband and I had been looking for a decent 4x4 for a few months and we found the ideal car, the service we received was first class and as others have previous said, there was no pressure and no hard sell, we we left to inspect the car as long as we wanted and taken for a test drive. after we collected the car we discovered that the parking sensors weren't working . we were told to return the car and this was rectified without hesitation, would definitely recommend, Innerlink Motors if looking for a used car.

    InnerLink Motors01 Nov 19Dealer reply

    Thank you Beryl for the hnestreview of your recent purchase from us here at Innerlink Motors. We are pleased that we could be of assistance in finding your ideal car and hope to see you again in the future. Many Thanks.

  • Andrea W19 Jul 19
    5.0

    Recent purchase

    I hope this review will change the perception of others who like me have been apprehensive about buying a car from a independent company. I have always gone to a main dealer to purchase my cars, this includes service and MOT’s. I assumed this was the safest way even though after sales have always been poor. Anyway I was wrong. The service I received from start to finish was so professional and friendly. The after sales has also been amazing. I can not thank Craig and his team enough. Main dealers could learn many lessons. I will continue to use the company for my future service, MOT and the purchase of my sons first car.

    InnerLink Motors01 Nov 19Dealer reply

    Many thanks Andrea for your lovely review. We are pleased that you will be happy to return to us again in the future. Once agian many thanks and hope to see you again.

  • Dawn & Mark H12 May 19
    5.0

    Vauxhall Astra

    Purchased a Vauxhall Astra 11/05/19 from Innerlink Norwich & we are very happy. On picking up the car it had a full service, Mot, 6 months warranty, two new tyres & a full tank of petrol. What other secondhand car dealer would provide that. Extremely pleased with the service provided by Craig who is a truly genuine gentleman. Would definitely recommend buying off Innerlink Motors. Thank you Craig was a pleasure doing business with you.

    InnerLink Motors14 May 19Dealer reply

    Thank you Dawn and Mark for your honest review and I'm pleased that you were happy with our service. We sincerely look forward to welcoming you back for your MOT and servicing.

  • Raul S02 May 19
    5.0

    Perfect treat, lovely people and nice value.

    Just bought a Citroen DS3 with them. We will see but for now really nice condition and state. Really good treat and helpful. Had a problem with the previous car and the Citroen was not ready yet for collection, I borrowed from them free of charge another car for the day (until my new car was ready). I totally recommend going with my current experience, I will probably do my MOT and experience the rest of the service.

    InnerLink Motors09 May 19Dealer reply

    Thank you Raul for your positive review and we are really pleased that you are happy with your new car and we look forward to welcoming you back for your MOT and servicing.

  • David P29 Apr 19
    5.0

    Very happy with the dealership and with the car

    One month ago, I spotted a Jaguar X-Type Sovereign estate at Innerlink, and made initial enquiries by email and phone. All were answered promptly, fully and courteously, and I arranged to visit from 140 miles away. I was welcomed when I arrived, offered tea and coffee, and was handed the keys and invited to take as long as I liked to inspect the car, along with a sheaf of car documents. There was no pressure, and no hard sell at all. I had a reasonable length test drive, enough for the car to warm up and to get a feel for it. Again, I was left to look over the car after the test drive. I agreed to buy the car, left a deposit, and agreed a collection date. I raised a couple of issues, which were dealt with before I collected the car, including replacement of the air con radiator. On collection day, the car was clean and ready, and the formalities were quickly carried out. I have had no problems with the car, and would unreservedly recommend Innerlink.

    InnerLink Motors30 Apr 19Dealer reply

    Thank you David for your extremely positive review, we really appreciate it. We constantly strive to improve our response times and the overall customer experience when purchasing a car and your review is testament to this. Thank you again.

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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