Cooper Norwich MINI
Customer Rating
Had an experience with this dealer?
Customer Reviews (148)
Review from 
Excellent buying experience
Excellent buying experience, no pressure from very knowledgeable sales person. Day of collection was seamless and relaxed. Would definitely recommend. The only thing that spoilt the experience was receiving a letter from Mini/BMW (not the dealership) two days after sale congratulating me on my purchase but was addressed to someone other than me but at my address. This is not a good customer experience.
Reply from Cooper Norwich MINI
on 20 Mar
Sl, thank you so much for the positive review! Thank you so much again for your feedback! We hope you have a great day!
Review from Always a pleasure at MINI Norwich
Always a pleasure at MINI Norwich, nothing is too much trouble and everything is done to ensure an enjoyable experience. I'm so pleased I have a Mini; the after sales care you receive is second to none.
Reply from Cooper Norwich MINI
on 20 Mar
Sophie, thank you for sharing your positive experience! Thank you again for the great review!
Review from Had a great experience from beginning to end…Than…
Had a great experience from beginning to end with Cooper Norwich. Mainly due to Glen Mcmillan who was so helpful and pleasant to deal with all the way through and really looked after me when I went to collect the car. Really happy with my new car and the customer service I received. I travelled from London to collect the car which I purchased having seen personalised video's. Was well worth the long journey.
Reply from Cooper Norwich MINI
on 20 Mar
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Review from Excellent and friendly service that was…
Excellent and friendly service that was carried out much quicker than I expected.
Reply from Cooper Norwich MINI
on 16 Mar
Hi Lotty, Thank you for your 5 star review. We're pleased your visit was short and sweet for all of the right reasons! We hope to see you again very soon. Many thanks, Chris H
Review from I give 5 star.
I give 5 star.
Reply from Cooper Norwich MINI
on 14 Mar
Hi Youping, Thank you for taking the time to leave us a 5 star review. We really appreciate your positive feedback. Many thanks, Chris H